Offer Creation
Sales & Marketing
Money Moves
Customer Experience
Fun & Fast Facts
100

The best Black Friday offers create this sense of urgency.


What is scarcity / FOMO?


100

The social platform where short-form video can help you sell fast.


What is TikTok / Instagram Reels?


100

Offering a payment plan is called this.


What is installment plan / financing?


100

This should always be clear before a customer checks out.


What is return/refund policy?


100

Black Friday happens the day after this holiday.


What is Thanksgiving?


200

Bundling products or services together is called this.


What is a bundle offer?


200

The average email open rate during Black Friday is about this percent.


What is ~20–25%?


200

This metric shows how much you earn per customer.


What is Customer Lifetime Value (LTV)?


200

Providing quick responses during sales weekend improves this. 


What is customer support?

200

This online shopping day comes right after Black Friday.


What is Cyber Monday?


300

The #1 mistake people make with Black Friday discounts.


What is discounting too much / killing profit?


300

Running a sale for too long can kill this.


What is urgency?


300

The total value of your Black Friday sales before expenses.


What is gross revenue?


300

The act of surprising customers with something extra.


What is delight / overdelivery?


300

The decade “Black Friday” became a national shopping phenomenon.


What is 1960s?


400

Adding an extra gift to increase value is called this.


What is a bonus?


400

The most important element of an email subject line.


What is curiosity?


400

If you sell 50 products at $297 each, your total revenue is this. 


What is $14,850?

400

A welcome sequence sent after purchase is called this.


What is onboarding?


400

The company that made “Prime Day” a global shopping holiday.


What is Amazon?


500

Instead of lowering price, you can increase this to boost perceived value.


What is the offer stack?


500

The strategy of promoting only to your existing list/community before going public.


What is a warm launch / soft launch?


500

Profit = Revenue-_____

What are expenses?

500

Customers are more likely to buy again if you focus on this.


What is retention / building relationships?


500

This Marvel superhero's name also includes the word "Black"

Who is Black Panther?