Side Bets
The Side Bet category that involves the players first two initial cards
What is Perfect Pair?
Game Presenter had noticed that one their cards did not scan properly during the initial phase, but had already pulled another card from the shoe
What is a Misscan?
The procedure that follows the ending of the round in which the cutting card was pulled
What is a Shoe Change?
A player writes in the chat that they are going to hurt themselves, that they need help with their gambling problem, or that they are complaining about the consequences of the game too often/being overly aggressive towards the GP
What is PG?/What is Problem Gambling?
The fingers used in the dealing technique, both the right and left hand
Left: What is the thumb and the middle finger?
Right: What is the pointer finger and the thumb?
The Side Bet category that includes the players initial cards AND the dealer's open card
What is 21 + 3?
Game Presenter had pulled a card from the shoe before the betting time was over and the "DEAL HERE" message displayed
What is a Game Before Time?
The procedure that follows in which a Game Presenter had made a mistake
What is the Mistake Procedure?
A player's name is inappropriate, mentions a specific casino/gambling service, or is promoting a certain product
What is Name?
How far the card should be pulled from the scanner
4 Inches/ A card's length and a half
When the player's initial cards all share the same suit, same color, and the same nominal
What is a Perfect Pair?
While performing a shoe change, the cards had fallen out of the dealer's hands and onto the floor
What is a Card on the Floor?
The procedure when the next dealer needs to take the seat of the previous dealer
What is dealer change?
A player complains that the Game Presenter is cheating, a players states that the dealer had made a mistake, or a player needs assistance
What is Chat?
The distance in which the initial cards should be placed below the LED
What is 1 IN?/What is two fingers?/What is a suit's width?
When the player's initial cards and dealer's open card all share the same suit, but different nominals
What is a Flush?
During the previous game, dealer had pulled the cutting card before the next game had started
Wrong shoe change/shuffle
The procedure that follows a misscan mistake
What is the rescan procedure?
When the Game Presenter notices that the shoe is about a deck away from being finished and the shoe on the shuffler's table is unshuffled
What is Shoe?
The standard technique to clean up the cards after a game
The hook technique
When the player's initial cards and the dealer's open card all share the same nominal, but have different suits
What is a Three of A Kind?
During dealer change, the dealer accidently knocks over the shoe before taking their seat
Case: Game Accident
When the Floor Lead approaches the Game Presenter and asks them to stand from the table for a moment
What is the maintenance procedure?
Three signals that cause the Game Presenter to stop dealing
What is the Talk, Mistake, and Screen button?
The technique used in order to properly riffle cards
The "claw" technique