Case and programs
True or False:
An Authorized Representative can Submit apps, do interviews, and call and get information on the case status on behalf of the client
TRUE!
Presumptive eligibility for a client while they await their application processing is available to which individuals?
1. Pregnant Women
2. Former foster children
3. Low-income parents/Medicaid eligible children
4. All of the above
4. All of the above
How do you know if a policy cite applies to Medicaid for the Aged, Blind, and Disabled ONLY?
The program indicator will say. (MED 1)
What does it mean when a document was indexed to a case?
If you click the FSSA logo in IEDSS, where does that take you?
To the home page.
What are the two types of presumptive eligibility?
PEPW (for pregnant women) and HPE (hospital)
A client is receiving SNAP benefits but her health coverage closed, she submits a new application for HC, what kind of application is that?
ADD-A-PROGRAM
Name the three service delivery areas..
Local Office, RCC, and CCC
What are the three local office visit reasons when the client is to be offered the chance to apply for Voter Registration?
Applying for benefits, renewing/recertifying benefits, reporting a change in address
What is IEDSS's nickname?
The system of record
Eligibility for all programs is determined by obtaining _________ and _________ requirements.
Financial and non-financial
The application date of an app submitted online after hours or on a non-business day will be when?
The next business day.
Which program allow Authorized Reps to be organizations?
Health Coverage
What is the reception log used for?
To track the clients that come in to the local office
When a client applies for SNAP and Health Coverage, which do you register first?
HEALTH COVERAGE
What programs cannot have more than one assistance group per case?
SNAP and TANF
Name the different ways a client can apply for assistance.
-fax
-at the Local Office
-online
Health Coverage applications can also be filed by phone or from the Federally Facilitated Marketplace.
Where are the different places you can locate and access the Policy manuals?
OPS, IEDSS, the FSSA Website, and the landing page
Which voter registration form NEVER leaves the LO?
VRG-6
Which part of IEDSS shows the case #, case action that you're currently in, case status, and local office flags?
The right menu
What must be done to each address added to IEDSS?
an electronic app has been received and is waiting to be registered (IEDSS ONLINE HELP- REFERENCE MATERIALS)
According to PPM 1805.00.00, when should an application be mailed when requested?
The same day
When is a SNAP applicant eligible for an expedited appointment?
A)The household's income is less than $150
B)The client said they wanted an expedited appointment
C)The applicant's resources are less than $100
D)The applicant answers that their total gross income and total liquid resources added together are less than the shelter and utility costs of the household
D)The applicant answers that their total gross income and total liquid resources added together are less than the shelter and utility costs of the household
What information is run through the MCI to see if someone is already known to the system?
Name, DOB, and SSN