What to do if...
Your office informs you that they are starting at 10am instead of 8am. You should contact this person:
Email your Supervisor with specific date and time of delayed hours and the person's name that give you that information.
We find the employee handbook here.
ADP Workforce
you can order this many sizes of gloves for yourself.
1 size per phlebotomist
You're having trouble locating a certain test code in the directory or a supply item in PathSupply. You contact this person.
Group Lead (Sam)
When a patient faints, you do not ask if they would like these.
Water or Food
You receive an email from Client Services stating they need more information for a test that was sent. You proceed with this:
REPLY ALL with required information by the end of the business day the email was received.
When you get this amount of tardies it counts as an occurrence.
2 tardies.
Search this in PathSupply if you are in need of urine hats for patient urine or stool collection.
"Commode"
You notice you may be approaching overtime hours, you reach out to this person.
Supervisor (Lainey)
The first thing you would ask the patient once they sit in the draw chair would be this.
Name and DOB
An order contains a MISC test. (Define Process)
View comments for the test the provider attempted to order. Verify correct test in the test directory with the provider. Add correct test code to the order. Cancel "MISC" test and delete "Unknown Specimen" from specimen tab. Delete internal comment.
If you absolutely must call out, you must call at least this amount of time before the start of your shift.
At least two hours.
We order this tube from supplies to stock for a QFTB test? (Additive Specific)
Lithium Heparin
You are out of a certain supply item and need more before your next order day. You contact this person.
Group Lead (Sam)
You ask for these 2 items from the patient when confirming the patient information.
ID and Insurance Card
You need to request time off. You should request this far ahead for time.
At least two weeks.
When you receive this amount of occurrences in a 3 month period it will result in disciplinary action.
3 occurrences
Ohio's Supply ordered is on this day of the week.
Wednesday
You have never performed this test before and are unsure how to process as the Directory is not clear, you contact:
Samantha(GL) and if she is unable to assist, Client Services.
If a patient falls ill or faints you fill out this form. This form is located where?
Patient Occurrence Form
MediaLab
You are cutting it close to getting your specimen to the lockbox before the courier pick-up time and may need more time to finish your pack. You do this:
Alert your supervisor and call Transportation. (615-562-9353, press 2 for Transportation)
You must work these days in order to receive holiday pay.
The day before and the day after the holiday.
You can order this many rolls of Coban per month.
Two rolls per phlebotomist.
If you will be late or if your office ends the day early.
Supervisor (Lainey)
You verify these with the patient before they leave your office.
Handwritten identifiers and the identifiers on the label.