Systems
DIY
Salesforce/Admin Portal
Home Security Systems
Professional Monitoring
100

Base to Sensor communication on the S30

What is 345 mhz

100

Fill in the blank: blue by ADT is ADT's _____ home security system

What is DIY home security system

100

If I don't find an account in SF the customer may have what type of system?

What is a Pro - Installed system

100

These are the 2 parts to an alarm system...

 What are 1. System Hardware 2. Professional Monitoring

100

When CMS calls to verify an emergency situation I give them this 

What is a MONITORING PASSCODE

200

You will only find the tablet and the Fire Safety Sensor on which system ?

What is the S30 or Lifeshield system

200

If I live in one of these I am perfect for a BBADT system...

What is an apartment

200

In SF "subscriber" means what?

What is who they pay their monthly bill to.

200

On the BBADT website I have a base/Hub and 2 window/door sensors - you can buy me. What system package am I?

What is the STARTER SYSTEM

200

When I say PROFESSTIONAL MONITORING I am really talking about what? 

What is POLICE/FIRE dispatch

300

This system version that we currently sell the customers know as what? 

What is the blue by ADT home Security system

300

DIY systems like ours are less expensive because there is no _______________ up front.

What is INSTALLATION FEE

300

If you don't see a secret question "orange box" in SF, where can you find the customer's secret questions?

What is AP

300

Mostly all home security systems are not hard wired anymore , they are what?

What is wireless

300

When CMS "waits" or "sits" on a signal for 30 seconds to see if the customer shuts off their alarm, that cushion of time is called?

What is the ABORT WINDOW TIME

400

Customers can find blue by ADT systems at these 4 vendor locations...

What are Best Buy, Amazon, Walmart and Sam's Club

400

DIY systems can pay "month to month" , no need to sign one of these

What is agreement/contract

400

 This is the part of AP that let's you in to the customers account with an app menu

What is Customer Portal

400

This technology is great if you want to add a home automation device or smart device to your BBADT system

What is z-wave/z-wave plus

400

I put this in when someone is threatening me and I want the alarm/siren to stop and CMS to get a signal, dispatch and NOT call to verify...

What is a duress code

500

We suggest that the S30 base be connected to what?

What is the customer's router 

500

We can still offer options to customers regardless of how low this is?

What is their credit score

500

In SF if a user does NOT have a secret question you vet them with these 5 pieces of info....

What are 1. First Last Name 2. full street address 3. city, St, zip 4. email address 5. phone number again 

500

Hard wired systems used to send a signal through what? in an emergency situation

What is a home phone line or landline

500

In an alarm event , if the primary user doesn't answer CMS's call, who will they try calling?

What is the secondary user