History
Year InGrid was created?
What is 2004
Fill in the blank: blue by ADT is ADT's _____ home security system
What is DIY home security system
I vet a customer/user with this ... if they have one
What is a SECRET QUESTION
These are the 2 parts to an alarm system...
What are 1. System Hardware 2. Professional Monitoring
When CMS calls to verify an emergency situation I give them this
What is a MONITORING PASSCODE
In 2013 what company aquired Lifeshield?
What is DirectTV
If I live in one of these I am perfect for a BBADT system...
What is an apartment
Instant Q/A Points if you establish this , right after your introduction....
What is RAPPORT
On the BBADT website I have a Hub and 6 window/door sensors, 2 motion sensors and an entry keypad - you can purchase me. What system package am I?
What is the PREMIUM SYSTEM
When I say PROFESSTIONAL MONITORING I am really talking about what?
What is POLICE/FIRE dispatch
We came out with the BBADT cameras, which can be added to a system or be purchased as stand alone cameras, what year was this?
What is 2020
DIY systems like ours are less expensive because there is no _______________ up front.
What is INSTALLATION FEE
Active Listening involves these 3 techniques, what are they ?
What are aknowledgement , Paraphrasing and Empathy
In an ALARM EVENT when the siren sounds a signal will be sent to our Central Monitoring Station. What are the 3 ways that signal can be sent from the Smart Home Hub?
What is 1. Internet, 2. Cellular Signal from a cell tower, and 3. Cellular Text/SMS
When CMS "waits" or "sits" on a signal for 30 seconds to see if the customer shuts off their alarm, that cushion of time is called?
What is the ABORT WINDOW TIME
Customers can now purchase a BBADT system and cameras from these 4 retailers
What are Best Buy, Amazon, Walmart and Sam's Club
FILL IN THE BLANK: My family _______ a lot, so a DIY system is perfect for us because it's mobile!
What is MOVES
"I would be more than happy to help you with that" is an example of what kind of statement?
What is a WILLINGNESS STATEMENT
This technology is great if you want to add a home automation device or smart device to your BBADT system
What is z-wave/z-wave plus
I put this in when someone is threatening me and I want the alarm/siren to stop and CMS to get a signal, dispatch and NOT call to verify...
What is a duress code
We released the very 1st BBADT system known as the "v4" in house in this year!
What is 2020
We can still offer options to customers regardless of how low this is?
What is their credit score
In SF if a user does NOT have a secret question you vet them with these 5 pieces of info....
What are 1. First Last Name 2. full street address 3. city, St, zip 4. email address 5. phone number again
Home Security Systems can be professionally monitored 24/7, which means Police and Fire dispatch in an emergency situation. There is a monthly fee for monitoring. What is BBADT's current monthly monitoring cost per month?
What is $19.99
In an alarm event , if the primary user doesn't answer CMS's call, who will they try calling?
What is the secondary user