Systems
Base to Sensor communication on the S30
What is ULE
Fill in the blank: blue by ADT is ADT's _____ home security system
What is DIY home security system
If I don't find an account in SF the customer may have what type of system?
What is a Pro - Installed system
These are the 2 parts to an alarm system...
What are 1. System Hardware 2. Professional Monitoring
When CMS calls to verify an emergency situation I give them this
What is a MONITORING PASSCODE
You will only find the tablet and the Fire Safety Sensor on which system ?
What is the S30 or Lifeshield system
If I live in one of these I am perfect for a BBADT system...
What is an apartment
In SF "subscriber" means what?
What is who they pay their monthly bill to.
On the BBADT website I have a base/Hub and 2 window/door sensors - you can buy me. What system package am I?
What is the STARTER SYSTEM
When I say PROFESSTIONAL MONITORING I am really talking about what?
What is POLICE/FIRE dispatch
This system version that we currently sell the customers know as what?
What is the blue by ADT home Security system
DIY systems like ours are less expensive because there is no _______________ up front.
What is INSTALLATION FEE
If you don't see a secret question "orange box" in SF, where can you find the customer's secret questions?
What is AP
Mostly all home security systems are not hard wired anymore , they are what?
What is wireless
When CMS "waits" or "sits" on a signal for 30 seconds to see if the customer shuts off their alarm, that cushion of time is called?
What is the ABORT WINDOW TIME
Customers can find blue by ADT systems at these 2 vendor locations...
What are Best Buy and Amazon
DIY systems can pay "month to month" , no need to sign one of these
What is agreement/contract
This is the part of AP that let's you in to the customers account with an app menu
What is Customer Portal
This technology is great if you want to add a home automation device or smart device to your BBADT system
What is z-wave/z-wave plus
I put this in when someone is threatening me and I want the alarm/siren to stop and CMS to get a signal, dispatch and NOT call to verify...
What is a duress code
We suggest that the S30 base be connected to what?
What is the customer's router
We can still offer options to customers regardless of how low this is?
What is their credit score
In SF if a user does NOT have a secret question you vet them with these 5 pieces of info....
What are 1. First Last Name 2. full street address 3. city, St, zip 4. email address 5. phone number again
Hard wired systems used to send a signal through what? in an emergency situation
What is a home phone line or landline
In an alarm event , if the primary user doesn't answer CMS's call, who will they try calling?
What is the secondary user