BlueCruise Features
The percentage of highways accessible using BlueCruise Technology.
What is 97%?
This style of sale assumes that your customer will be purchasing the product.
What is the Assumptive Sale?
When a prospect presents a concern about the product or service, what is the term for the salesperson’s response that alleviates those concerns and allows the deal to move forward?
What is Objection Handling?
These models are currently equipped with BlueCruise?
What are the Navigator and Corsair?
Which movie franchise features a character named Luke Skywalker?
What is Star Wars?
The front facing camera tracks this to ensure that drivers stay engaged while driving
What is eye gaze and head position?
A sales technique where the salesperson asks a series of questions to uncover the customer’s needs and tailor their pitch accordingly.
What is consultative selling?
When a prospect says, “Your product is too expensive,” what type of objection are they expressing?
What is a price objection?
The promo offer for BlueCruise Lincoln in $800 for this many years.
What is 4 years?
This is Taylor Swift's middle name.
What is Allison?
This is the publication that named BlueCruise it's top active drive assistance program?
What is Consumer Reports?
The practice of offering additional products or services to a customer during the sales process.
What is upselling?
These are the steps of the LAER objection handling process.
What are Listen, Acknowledge, Explore, and Respond?
This is the trial term that Lincoln Customers are given at point of sale.
What is 90 days?
Percepta was founded in this year
What is 2012?
This is the price to buy 3 years of BlueCruise at the Dealership
What is $2100?
This sales methodology emphasizes creating a sense of urgency and scarcity to encourage immediate purchases.
What is "Fear of Missing Out" Or FOMO
This would be an effective strategy to overcome a price objection.
What is "Asking for Comparison"- Expensive compared to what?
Lincoln customers are called this instead of customers?
Clients
This sport is associated with Wimbledon
What is Tennis?
To access BlueCruise, customers must have this kind of plan
What is a connected services plan?
A sales strategy where the salesperson focuses on building relationships and trust with the customer, rather than pushing for an immediate sale.
What is Relationship Selling?
A sales objection, is actually this?
What is a request for more information?
From a functionality standpoint, BlueCruise operates the same on Lincoln as it does on this other car brand.
What is Ford?
This is Jodie's middle name
What is May?