INTRO TO BM
HR
FINANCE
MARKETING
BMT'S
100

Define CSR

CSR is (Corporate Social Responsibility, which is an approach to business that involves ensuring that a business considers the consequences of each decision they make in relation to all of its stakeholders.

100

State two leadership styles

Situational, Paternalistic, Laissez-faire, Autocratic, Demographic

100

State two external sources of finance.

Share Capital, Loan Capital, Overdrafts, Trade Credit, Crowdfunding, Business Angels, Leasing

100

Define marketing

marketing is the process of identifying, meeting and satisfying customer of needs

100

What does the three E's in STEEPLE represent

Ethical, Environmental, Economic

200

What are the 4 personal characteristics of an entrepreneur

Adaptability, Creativity, Work ethic, Communication 

200

What is Workforce planning (WFP)

Workforce planning is the method used by a business to forecast how many and what type of employees are needed now and in the future

200

What is a cash flow forecast?

A Cash flow forecast is an estimate of the future cash flow of a business, usually done on a month by month basis.

200

What is the formula for market share?

Market Share = a business sales in the time period/total market sales in the time period x100

200

Which part of the SWOT analysis does "growth within the business's industry" fall into?

Oppurtunities

300

Discuss one disadvantage of MNC's for the host country.

- unemployment

- high competition causing local firms to collapse

300
State 2 reasons for resistance to change.

1. Self Interest

2. Low tolerance

3. Misinformation

4. Interpretation of circumstances

300

State the process of the Working Capital Cycle.

--> Cash --> Material/Stocks --> Production --> Sell/Debtors 

300

State all 5 Pricing Strategies

- Premium

- Penetration

- Predatory

- Loss Leader

- Cost Plus

300

Operating in a high-growth market but currently holding a low market share, these require heavy investment to avoid falling behind. What is this?

- Question Mark/Problem Child

400

State two features of cooperatives.

- Usually consists of limited liability

- Profits that are made get shared amongst the members.

400

State 3 strategies of reasons for resistance to change.

Participation, Planning, Communication, Negotiation, Manipulation, Coercion


400

State two methods of increase gross profit.

-Increasing Sales Revenue 

-Decreasing Cost Of Sales

400

In the product life cycle, this stage is characterized by rapid sales growth and increasing profits.

Growth

400

What in the ansoff matrix represents the percentage of customers you reach at least once in a defined period of time.

Market Penetration

500

What are all the objectives a business might have?

- Profit

- Growth

- Increasing Market Share

- Ethical Objectives

- Maximising shareholder value

500

State one advantage & one disadvantage of coercion.

Advantages:

- speed of implementation (FAST!)

- low initial costs

Disadvantages:

- legal & ethical risks

- no commitment

500

This terminal financial state occurs when a business experiences severe cash flow problems and becomes entirely unable to pay its short-term debts

Insolvency

500
List 5 extension strategies.

- Finding a new target market

- Redesign of packaging

- Product update

- Price reduction

- New promotional strategies

500

Scenario: A family-owned hotel chain, Valley Lodges, operates three mid-range hotels in rural tourist areas. The board is considering a proposal to diversify into urban budget hostels to attract younger international travellers. Using Ansoff’s Matrix, identify the specific growth strategy Valley Lodges is considering.

DIVERSIFICATION!!

New product: The company currently offers mid‑range hotels in rural areas. The proposal is to introduce urban budget hostels – a different price point, accommodation style (hostel vs. hotel), and target customer (younger international travellers).

New market: The company currently operates only in rural tourist areas. The proposal moves into urban locations, serving a geographically and demographically distinct market.