What was the first soft drink to be taken into space?
Coke or Coco Cola
sensitive issues should be handled verbally or via email?
verbally
Name 1 of the communication methods
verbal or written
shows the profit you are making over a period of time
income statement
non verbal cues are also called
body language
Which university did Microsoft founder Bill Gates drop out of?
Harvard
a set of moral principles that govern behavior
ethics
the process of deciding how best to use a business's resources
management/managing
the price you pay to the supplier for each product
unit cost
this is the invisible barrier for women and minorities that have prevented them/us from moving up in the business world
glass ceiling
Who was the first woman to win a Nobel Prize?
Marie Curie
when too few resources are available
scarcity
the first step in the selection process
preliminary screening/interview
the difference between revenue and cost of goods sold
gross margin
can be scheduled by the employee or employer to gain feedback
exit interview
The Industrial Revolution originated in
Great Britian
Leaders who DO NOT listen to others and make all decisions are known as
autocratic leader
process of resolving problems and issues by assigning several people with various backgrounds
team decisions/team decision making
This is the price at which the supply equals demand
equilibrium price
Management style that assumes people will find satisfaction in their work
theory Y
Which country sees the most international tourists annually?
France
Wheelers-Lea Act of 1938
a barrier to effective decision making when the manager becomes frantic
panic
employees, customers, suppliers, and the community who are affected by a company
stakeholder
this type of training exposes employees to several jobs within a business
job rotation