Over the next 5 years BMO will...
Be _____ in loyalty and employee engagement
What is #1 in loyalty and employee engagement?
This focus product offers higher return potential with a minimum and maximum return.
What is a BMO Smart Return GIC?
We will ______ _______ our customers every time.
What is genuinely thank our customers every time?
Earn ___________ in net income
What is $4 billion in net income?
This focus product offers a laddered investment strategy that provides access to longer-term GIC rates while maintaining some cashability.
What is a BMO RateOptimizer Plus GIC?
We will confidently guide our customers to ________ options.
What is confidently guide our customers to digital options?
Have a _____ efficiency ratio
What is a 45% efficiency ratio?
This focus product offers a diversified market exposure and professional active management at a lower cost structure than other managed programs.
What is BMO ETF Portfolios?
We will respond to our customers’ emails and phone calls ________.
What is respond to our customers’ emails and phone calls today?
Acquire ____ net new customers in Personal Banking
What is 1MM net new customers?
This focus product offers professionally managed ETF portfolios with online goal-tracking capabilities.
What is BMO SmartFolio for online investing?
We will _____ ______ every customer.
What is warmly greet every customer?
________ the Commercial franchise
What is double the Commercial franchise?
We're kicking off this years campaign off strong with a ____ ____ ____ on November 14
What is our National Call Day?
We will _____ _____ _____ ______ to understand our customers.
What is listen and ask questions to understand our customers?