TEXTBOOKS
Service where students can try and sell their unwanted textbooks to us.
What is Buyback?
What is Pepsi?
This service allows customers to sell their unwanted technology.
What is Sell My Device?
This should always happen when a customer walks in.
What is greet them?
_____ books are any books purchased not from the textbooks desk.
What is Trade?
Regalia is sold until when?
What is Day of Graduation?
You should do this before doing ANYTHING in the cafe.
What is wash your hands?
This is what you do to customers who are doing a departmental purchase (paying with P-Card or Index code).
This should always happen to regalia and clearance receipts?
What is non-returnable stamp?
The system used to look up inventory from all items except Textbooks and Magazines.
What is CORE?
This is the only site that textbooks can be price matched with. (Must be sold directly by the site no 3rd party sellers.)
What is Amazon?
This allows returning customers to get a free drink after 10 visits.
What are punch cards?
This is the return policy for items from the RamTech department.
What is 14 days unopened with a receipt?
Prices ending in .99 mean this about the product?
What is clearance?
This book section can be found on the other side of the wall in RamTech.
What is fiction?
Textbook _______ can not be turned in at the register, they must be checked in at the textbooks desk.
What are rentals?
Though we sell their products, we are not this cafe.
What is Starbucks?
This in house repair service operated by VCU is licensed to work on Apple and Dell computers.
What is FixIT?
These clothing items should always have security sensors on them.
What are items over $60?
or
What are hats?
This acronym means a book cannot be sold before a specific date.
What is S.O.S.?
These items are required for graduation. (List what is needed for each degree type)
Bachelors & Masters:
What is Cap, Gown, Black Tassel, and Hood?
PhD + Doctorate:
What is Tam, Gown, Gold Tassel, and Hood?
Students will often ask if they can use Dining Dollars, Swipes, or RamBucks in cafe. Of those three we can only use one.
What is RamBucks?
Apple's education discount applies to these products.
What are MacBooks, iPads, and iMacs?
(Excluding MacBook Neo and Apple Pencil USB-C)
The security tag should always go here on applicable products.
What is lower right side in a seam?
Trade promo and clearance stickers always go in this spot.
What is upper right corner of cover?