About the Company
The three operating companies (OpCo's) we support.
What are Aerotek, Aston Carter, and Actalent?
The application we use to send invoices to clients.
What is OnBase/EID?
The form BOAs fill out AFTER a client has confirmed billing information.
What is Operations Support Group?
The day of the week the invoice date always is.
What is Thursday?
The form that Account Managers fill out after they win business and that BOAs access to grab billing contact information during a welcome call.
What is the Client Requirement Guide (CRG)?
The operating company the OSG falls under.
What is Aston Carter/ECS?
The number of weeks our billing cycle is.
What is the New Client Report (NCR)?
The Excel report sent out on Monday that is an overview of all clients currently working with the company (includes buckets and CUST ID/CORP ID).
What is the OSG aging report/summary?
The four things we are checking on invoices and timecards in EID before approving an invoice to be sent to the client.
What is contractor name, week ending date, total hours, and client approval?
The three sub-topics BOAs use for logging Welcome Calls in PeopleSoft conversations.
What is "Exiting Client," "Confirmed Address," and "Left Message"?
The four steps of the business cycle.
What is Generate Business, Fulfill Business, Hiring & Payroll, and Billing & Collections?
The department/position that we reach out to if there are errors on the invoice that need to be corrected (i.e. wrong hours, no timecard, etc.).
What is Payroll/TEAs?