Computers
What types of MacBooks are there?
MacBook, MacBook Air, MacBook Pro
What percent off are the coupons we give out?
15%
What's the login for IDworks?
user: ohio
pass: ohio
What two warranties do we offer for MacBooks?
SafeWare and AppleCare
Does Bobcat Depot have a fitting room?
No
What does the touch bar on the MacBook Pros do?
Takes place of all the function keys, along with some other tools
What all do the coupons work on?
Regularly priced apparel
How much is a replacement for a lost ID?
$12
What are the 3 colors of SafeWare warranties for computers?
Bonus 200: What are the other two colors? (For iPads and Apple Watches)
Purple, Blue, Green
Bonus: iPads- pink; Apple Watches- yellow
Where are the AirPods and Apple Watches located?
In the glass case by the registers
What two Dells do we offer?
Latitude 5590 and 7490
Where is the t-shirt folding board normally located?
Beside the bags
What do you do if someone doesn't know their PID?
Look them up by name or email in TIM.
What SafeWare color goes with the $849 MacBook Air?
SafeWare Purple
What's different for employees on Friday?
You can wear regular OU apparel, not just work shirts
What ports do all MacBook Pros and the new MacBook Airs have?
USB-C
Where are the ethernet cables located?
Tech Accessories rack
What card would you print out for a high school student working on campus?
Community member
How long is the warranty for Dells?
4 years
If a work order says a computer is in C2S6, what does that mean?
Their computer is in the back room- cabinet 2, slot 6
What charger does someone with a 2015 MacBook Air need?
45W MagSafe 2
Where are the diploma frames stored?
In Kim's office
(some may be in the back with the computers)
What's in the bottom right-hand corner on the back of the ID?
ISO number
How much does SafeWare Blue cost?
$289
What do you do if an account number isn't in the system?
Create a ticket with item numbers, prices, and the account number