Food Safety
What is our current health inspection status?
(2 different numbers)
1. State (99%)
2. SAFE (1)
Why do we store our fries upside down in the cabinet?
When the boxes are upside down, the smaller pieces that have been broken off in transit are evenly scattered throughout the bag, making sure each fry has equal size porportions.
Why do we rotate employees?
So everyone remains fully trained in all positions, which delivers consistency and fairness.
Compared to the average DTO Chick-fil-A, do we do more or less sales in catering?
32.35% more, as of May 2026.
This is because we prioritize catering!! (timeliness & quality)
Compared to the average McDonalds, does Chick-fil-A do more or less in sales each year?
#ClosedSunday
A. What is the minimum cook temperature for freshly cooked chicken?
B. What is the minimum hold temperature for cooked chicken?
A. 165 F
B. 140 F
On a sandwich foil bag, how much staining can be present before it is considered "too much"?
Hint: US Currency Coins
Less than a quarter
When leading a shift, what are the EXISTING requirements you have on shift?
2 things (think big picture!!)
1. Maintain control and organization of the shift.
2. Onelick checklist (everything is included)
- callouts, write ups, inspections, etc..
What is our store vision?
"Lead boldly, serve passionately"
What is happening on July 14th, 2026?
Cow appreciation day
Regarding a cooked fry (any size), please give me the following:
1. Minimum temperature
2. Hold time (not packaged)
3. Hold time (in chute)
1. 170 F
2. 5 minutes
3. 2 minutes
B. How long?
A. Strawberries and grape tomatoes
B. 90 seconds
Explain health inspections to me like I am a new kitchen employee.
- State Inspector (NC Law). Visits minimum of twice a year. Graded as a percent out of 100.
- Safe Inspector (CFA). Visits once a quarter. Graded on an inverse scale from 1-10.
What does HERO stand for?
This is an acronym spelling out Midtowns core values:
Hustle
Excellence
Ownership
Respect
What are the 4 main building types of Chick-fil-A locations?
1. Freestander
2. DTO
3. In-Line
4. Mall
What is the hold time for the following items:
1. Grilled wrap
2. Raw chicken (thawing)
3. Cookie
1. 16 hours
2. 96 hours
3. 24 hours
What is the correct way to load the grill?
A. Direction/Motion
B. Filet side (smooth or rough)
C. _____ pointing out
A. Front to back, left to right
B. Smooth side down
C. Tips point out. Thickest part in the middle of the grill
A. What is every new hire required to "graduate from" before becoming a team member?
B. Why is this important?
A. Training process (30/60/90)
B. All team members are expected to be able to hold our standards (speed, food safety, quality, punctuality, etc.).
A. What is our hourly car count record?
B. What happens when we break the record?
279 cars
Fun Fact:
This means 1 car is leaving the drive thru every 13 seconds
What year was Chick-fil-A founded?
1967
- What are the Food Safety 5?
- Why are they important?
- Pick one concept, along with a position in the kitchen and explain how you would teach the concept to a new hire.
1. Time & Temperature
2. Health & Hygiene
3. Cross Contamination
4. Cleaning & Sanitation
5. Pests
A guest with a gluten allergy orders the following meal:
GRL Club +CJ, +American cheese, lettuce wrapped, +2 pickles on the side.
Please describe the steps you need to take from start to finish. Ensure to give specific quantities.
1. Change gloves to accommodate allergy
2. Bottom up: Green leaf lettuce, two tomatoes, grilled filet (best marks facing up), CJ cheese, American cheese, 3 pieces of bacon, Green leaf lettuce.
3. Place in sandwich sleeve
4. Place in clamshell
5. Print sticker, neatly place on top, slide in chute.
What is our labor goal, each day? (as a % of sales)
21%
What is Jade's biggest pet peeve when he walks through the restaurant?
- Overflowing trash
- Boxes not broken down
How many states does Chick-fil-A have locations in?
48
Not in Alaska and Vermont