Managers and Organizations
What are the four functions of management?
Leading
Planning
Organizing
Controlling
According to Robert Katz, low-level managers should have a high degree of which skill?
Human skills
This theory is a structured and efficient way of organizing business. It focuses on the organizations;
division of labor
hierarchy of authority
formal rules and procedures
impersonality
careers based on merit
Name the theory and its theorist.
Bureaucratic Organization
Max Weber
____________ is what is accepted as good and right according to the governing moral code.
Ethical behavior
In which country is the world’s tallest building?
Dubai, Burj Khalifa
This function of management requires one to ensure that they are inspiring people to work hard to achieve high performance.
Leading
According to Robert Katz, mid-level managers should have a ________ in all three skills?
Balance
This theory assumes that workers respond to two styles of management. One that imposes authoritarian rule over its employees and the other which welcomes partnership and understanding.
Name the theory and theorist.
Theory X and Theory Y
Douglas McGregor
What are the two terms used to outline types of personal values? that help to share one's ethics?
Hint... one focuses on core moral beliefs and the other focuses on values that lead to a positive outcome.
Terminal values: core moral beliefs
Instrumental values: values that lead to a positive outcome
What is the number of players in an ice hockey team?
six on each side
This function of management requires a manager to measure performance and take action to ensure desired results are achieved
Controlling
According to Robert Katz, top-level managers should have of a high degree of which skill?
Conceptual Skills
This management theory is based on two underlying principles:
One suggests that a satisfied need is not a motivator of behavior and the other which states that specific needs must be fulfilled in order to effectively progress
What is the name of both principles?
Deficit Principle
Progression Principle
What are the four views of ethical behavior?
Utilitarian view
Individualism view
Moral view
Justice view
Which is the most common atmospheric gas?
Nitrogen
What three skills should all managers have?
Human skills
Technical skills
Conceptual skills
________ managers have responsibility for a single area of activity, such as finance, marketing, production, accounting or sales.
Functional Managers
This theory focuses on supporting managers and organizations by incorporating mathematical techniques to analyze and solve managerial problems.
Name the theory and theorist.
Quantitative Management Approach
George Dantzig
As it pertains to cultural issues and ethics, the idea that behavior that is unacceptable in one’s home environment should not be acceptable anywhere else is considered to be?
Ethical Imperialism
Abu in the Disney movie, Aladdin, is which animal?
Monkey
Management skills that allow a person to think creatively while also understanding abstract ideas and complicated processes is called what?
Conceptual skills
What are the five types of managers?
Line manager
Staff manager
Functional manager
General manager
Admisistrator
This theory suggests that employees tend to put forth more effort or display altered behavioral characteristics when they are being evaluated. This, however, does not remain consistent once the evaluation is completed.
Name the theory and theorist.
Hawthorne Studies
Frits Roethlisberger and Elton Mayo
The five main ethical dilemmas include.
Discrimination
Sexual/physical harassment
Conflicts of Interest
Customer Confidence
Organizational Resources
Tennis player Novak Djokovic belongs to which country?
Serbia