Random 1
Describe each scenario of the reasons a non critical should be filled.
First Aide, suicidal ideation, injury of self or property, bruising, seizure activty
How often does a customer participate in MEPD and for how long?
1 hour once a month. (Mondays)
Name all core values:
Respect
Choice
Teamwork
Education
What is the proper error policy?
One line through information of error, date of the correction, and your full signature. NO SCRIBBLING OUT INFORMATION EVER and NO WHITE OUT EVER!
What's Story County's new region name?
Three Rivers Region
What do all 5 colors on the MAR mean?
yellow = AM
Green = Noon
Orange = Evening
Blue = PM
Pink = PRN
What are the three things you need to include in your CV documentation when you transport a customer?
1. Mileage
2. Locations with reasoning
3. Transportation support
Definition: The intentional act of misrepresenting information to obtain payments or services from the Medicaid Program.
Examples: Billing for services that you did not provide (Billing on a customer when you were not present)
Double billing (Billing for different services at the same time / overlapping times)
How many hours is a non critical due and criticals?
72 hours and 24 hours
Who is Story County's Associate Regional Director?
Jes DeMaris
Which funding tier requires 9-12 hours of billable time a day?
UD
How many hours of continued education do we need each year?
12
Name the 7 different programs Optimae offers:
Community, Adult Sites, Youth Sites, RBSCL, IRSH, RCF, Supportive Employment.
Which of the following is NOT a critical:
A. Cops talking to a customer
B. Case manager arriving to site
C. DHS arriving to site
D. Fire department arriving to site
B. and D.
Define the following pay codes:
HOL PRM
HOL TKN
PTO
OTH
Which of them do we not use?
Holiday premium
Holiday Taken
Paid Time Off
Other
We never use OTHER only HR uses this code!!
What is the definition of supportive employment?
When the customer works at the office for 1+ hours weekly with a supportive employment staff.
When did Optimae come to Story County?
2015
What was Optimae's in Story County original name?
Story County Community Life Program
True or False: You do not clock out on a customer if a case manager has a meeting with them in their home or office.
False.
Where do you put in your mileage on ADP ?
Supplemental Pay Code
What is the on call number? NO LOOKING IT UP IN YOUR PHONE
515 - 291 - 0476
What are the 7 Optimae appointed holidays?
Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas day, Floating Holiday of your choice.
What is the definition of a CST and how often do they need to be completed?
CST; Customer specific training. Completed annually, initially (before you work with a new customer), and any significant change that occurs (Med changes, hospitalizations, diagnosis change, etc.)
What is the definition of HIPPA?
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 establishes federal standards protecting sensitive health information from disclosure without patient's consent.
What is the definition of an ROI? When do you need an ROI?
Release of Information signed by the customer. We need this to talk to any providers or natural supports about a customer's personal information.