Quotes
This person stated, "You can't talk yourself out of a problem you've behaved yourself into".
Who is Stephen R. Covey?
This behavior focuses on giving credit to others, speaking about others as if they were present, and not disclosing others' private information.
What is Behavior 5 - Show Loyalty?
This wave is all about behavior...consistent behavior.
What is Relationship Trust?
This behavior is "...honesty in action".
What is Talk Straight?
The quote, "What we say is true and forthcoming-not just technically correct" aligns with this behavior.
What is Talk Straight?
Seek feedback and learn from mistakes are two strategies to support with this behavior.
What is Get Better?
This is the number of behaviors listed in Relationship Trust - The Second Wave.
What are the 13 behaviors?
Building this type of account is similar to building "Emotional Bank Accounts.
What is Building Trust Accounts?
The quote, "Watergate wasn't so much a burglary as it was the failure to recognize mistakes, to take responsibility for them, and to apologize accordingly" aligns with this behavior.
What is Behavior 4 - Right Wrongs?
The opposite of this behavior is to not take responsibility, to not own up, but rather to say, "It's not my fault".
What is Take Accountability?
Creating this can support you in identifying and implementing steps to build trust in your relationships.
What is an Action Plan?
This example, "It's my responsibility to make sure my employee knows the policy" aligns with this behavior.
What is Accountability?
The quote, "You can accomplish anything in life provided you don't mind who gets credit" aligns with this behavior.
What is Behavior 5 - Show Loyalty?
This trust tip, "When you communicate with others, recognize that clarity is power" is shared in this behavior.
What is Clarify Expectations?
In cases where people wish to avoid discomfort, skirt around the real issues, and are afraid to deliver the "bad news" are missing the mark for this behavior.
What is - Confront Reality?
This behavior is all about taking the tough issues head-on and discussing the "undiscussables".
What is Confront Reality?
The quote, "The illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn, and relearn" algins with this behavior.
What is Behavior 7 - Get Better?
What is Deliver Results?
These are based on principles that govern trusting relationships. They grow out of the 4 cores. They are actionable. They are universal.
What are the 13 Behaviors?
This behavior is based on the principals of humility, integrity, and restitution.
What is Right Wrongs?