Expert in Your Market
The NBA team known as the Spurs call which market their homebase ?
What is San Antonio
Customer says, "My agent agreed to charge me 5% so why would I choose Opendoor over them?"
What is:
Opendoor can offer you certainty of sale, simplicity and convenience. You will not have to go through the hassle of staging your home, taking on any repairs or have strangers walking through your home.
Seller says they are not able to be home for the EA but that their 14 year old will be, why doe this matter ?
What is we cannot enter the property with a legal adult being present (18+) so we will need to schedule this EA to a time when seller can have an adult in the home.
What is Earnest Money and where is it held ?
What is: Once under contract, the buyer will deposit earnest money (EM). This money is a security deposit provided upfront in good faith that that buyer will close on the home.If they back out, they could lose their earnest money.
The title company will deposit the earnest money into a holding account called Escrow.
What is one thing that we are never allowed to add into written communications with seller ?
What are emojis
What is the average price range to obtain a survey in TX ?
What is $200-$500
Customer states they have 4 dogs, 3 small children, 2 elderly parents living with them and one person who is immunocompromised. Why should they go with Opendoor ? (Hint: Value Prop)
What is seller can complete the process without having to have Open Houses ! Convenience
EL homes are available for 14 days prior to hitting the MLS, why does this matter ?
No Bidding Wars! Home is available to our EL sellers first without the general public having access.
What is the purpose of a general inspection and which party normally requests it ?
What is the buyer will do their general inspection looking at overall condition of the home (electric roof, foundation, functionality, etc) and the buyer will request a credit or repairs from the seller if needed.
What cannot be left out of all outgoing calls ?
What is the call disclosure
What market has an Automatic Walk if Asbestos and Non-permitted additions are found on the home ?
What is San Antonio
What are the benefits of Opendoors repair fees vs traditional inspections ?
What is:
OD - Opendoor gives a repair number before even entering contract so there are no surprises
Traditional Market - A lot of uncertainty here! Agents rely on the buyer to not ask for repairs after they are under contract
EL offers Appraisal Match Guarantee, why does this matter ?
We will match appraisals up to $50K below the set price. This allows buyers to feel confident that their deal will close as scheduled.
What is an appraisal and in a normal real estate transaction which party would request it ?
What is-
The buyer’s lender will also order an appraisal which is a third party property valuation (usually done simultaneously around the inspection timeline).
The appraiser determines if a home is actually worth the contract price by looking at comparable homes
When you are engaged in Active Listening, what should you not do ?
What is interrupt the seller.
Allow them to share their thoughts at length and take a couple of minutes before responding
In which market are taxes paid in arrears twice per year ?
What is Kansas City
Your seller has a 30 days timeframe but feels the offer is a little below where they'd like to be. What value prop can you use to help to get them to signing ?
What is picking their closing date
Seller have the certainty of a cash backed offer and they can pick their closing date to fit with their needs.
What would you say if a seller asks " Why do I need to pay for repairs? That is not my problem"
What is “If you’re in the process of buying your next home, you probably had an inspection done and asked for some repairs. Similarly, we expect that whoever buys this house from us will ask for repairs.”
Name each step in the traditional buying process after buyer has found a home they want.
What is negotiate the offer, offer gets accepted, inspection, negotiate repairs, appraisal, closing.
CEPs should not be asking closed ended questions whenever possible. List some possible open ended phrases to keep the conversation going
What are
Tell me..., Help me..., Talk me through..., Expand..., What...
In which market are sellers required to provide the Final Water Bill on settlement statement ?
What is Minneapolis- St. Paul
Seller is going into foreclosure but has not had their court date yet, why should the sign with OD ?
What is OD can assist them in getting a guaranteed cash offer prior to their court appointed auction date.
What are the two main talking points when answering the following question "Why do I need to pay a 5% service fee"
What is
- Unlocks your ability to move quickly with a simple process
- Covers the holding costs of the home and the cost of finding that next buyer
Name each step in the traditional buying process (Hint: Only the pre signing steps)
What is Buyer decides to buy a house, starts searching for homes, gets pre-qualified, starts touring homes, gets pre-approved, submit an offer
In the state of Texas, what can we not discuss with a seller ?
What are comps