Systems and Tools
Contact Change
Model
Quoting
Product
100

What are our 4 unique identifiers?

SEN/Cloud

Email address

Entitlement ID/UUID

AT Number

100

Name the four authorized contacts?

Billing Contact, Technical Contact, Site Admin, and Org Admin

100

What is the Payment Term that is only available for qualified Partners?

Paid on Account

100

This is the type of license that is eligible to receive 50% off for our products if they meet eligibility requirements.

Academic License

100

This product can be used as a knowledge base.

Confluence

200

Which link in ADA allows you to see what the customer sees?

Switch to this user in MAC

200

What is the number one rule when changing contacts?

Always push self-serve

200

What are the three credit card providers that Atlassian accepts?

Mastercard, VISA and American Express

200

How can you identify Partner/Reseller quote on ADA?

There's an Orange freakin’ banner in the quote

200

This is our flagship product that was built for the Agile methodology.

Jira Software (JSW)

300

Which tool can you view the site admin's last login details?

CASSI

300

What should we require from Partners when they want to add new contacts?

A screenshot of an email from an authorized end-user

300

This payment option is available to anyone with  Enterprise SKUs and Cloud subscriptions totaling at least 10,000 USD before tax.

Net-30/day Terms

300

In general, what is the maximum time that we can extend a quote?

90 days

300

This is a Git product that we have available in both DC and Cloud deployment.

Bitbucket

400

Which tools can a PCA reset the customer’s password? 

Name the two tools.

CASSI and ADA

400

A Site Administrator is considered to be active if…

If they have been active in the last 5 days

400

They support Atlassian Partners in specific markets (i.e. government) with procurement, specialized contracts, and marketing support.

Aggregators

400

What is the last step in ADA that you need to do after you have processed a refund for a new order?

Delete permanently

400

This is the Atlassian product that is not available in Cloud Premium version.

Jira Work Management (JWM)

500

What link in ADA would you click to see the Cloud and Server/DC estimated cost to help customers compare the pricing for both deployments?

See Cloud Comparator

500

Who is the authorized contact that can remove Cloud products from a subscription?

Site Admin

500

This cloud product can be procured without the need to sign up for an evaluation.

Direct-Buy cloud/Direct-Cloud buy

500

What is the user tier of the Atlassian Core products that will make an order eligible for multi-year (36-months) quote?

5K users and up

500

What is a definition of a User?

A user is anyone who received an invite that can log in to the system