Understanding Change
This is generated as a result of change
Emotion
The best place to start when initiating change
The end
A fictional user / customer
Persona
These must be identified to insure change / transformation is successful
Measurements
Your favorite Bootcamp Instructors
Thomas, Horst-Dieter and Chris !
Finish the phrase: "To buy in, people have to....."
Weigh in
This statement represents our change / transformation destination (goal)
Outcome Statement
This type of thinking represents customer perspective
Design Thinking
This emotion helps us understand the feelings of those about to be "changed" / "Transformed"
Empathy
This portal is the hub of change, communication and Learning @ BASF
Driving Transformation Portal
The number of questions that MUST be answered before implementing change / transformation
6
These individuals are KEY and should be included throughout all phases of the change process
Stakeholders
This exercise is helpful to provide a review, identify and remove roadblocks
Retrospective
This tool is helpful to present multiple areas of measurement through one interface
Power BI
Workforce Enablement
You'd be wise to be mindful of these blockers when driving change / transformation
Enthusiasm Blockers
This assessment identifies what must be shown to and known by those affected by the change
Learning Needs Assessment
Forming these helps to make change stick
New Habits
This Microsoft App supports instant gathering of feedback and insight from colleagues and customers
Microsoft Forms
The app that assists in identifying levels of support needed can be found here
Digital Transformation Portal
Identified in module one - these three process identification steps all rhyme
The Skill, Will and the Hill
This group of stakeholders comes together to drive change forward
Stakeholder Coalition
Two things that should be identified when designing change
Risks and Opportunities
Change theory developed by Kurt Lewin
The place to go to optimize team collaboration and collaboration tools
WOW Portal / IT Training