Benefit
A benefit to this product is that it can be linked to any checking account as AOP saving customer money on overdraft fee
What is a Credit Card
A feature to this product is earning 1.5 points for every net $1 you spend
What is the Visa Signature Real Rewards Card
Customer is looking to do home improvements
What is HELOC
Successful range for a tier 1 agent in referrals per year.
What is 330 - 494
Open greeting on incoming call
What is "Thank you for calling Comerica Bank My name is ....... May i have your name please?"
A benefit to this product is that Customers can borrow as much or as little as they need on a revolving basis, up to their credit limit.
What is a HELOC
A feature to this product is 2% Cash Back on restaurant and gas station eligible net purchases
What is the Mastercard Business Cash Card
Customers Card was compromised or lost.
Credit Card
Outstanding in products for a tier 3 agent each month.
What is 7:00 - 9.99
Order of call closing statements.
What is offer of sale, final offer to assist, offer of survey, and verbatim closing.
A benefit to this product is peace of mind while keeping your identity safe
What is LifeLock
A feature to this product is having a variety of financing options to assist customers
What is a Mortgage
Customer has monthly payments to Allstate or Progressive.
Insurance
Distinguished for a tier 2 in ACW.
What is < 1:40
Verbatim closing
What is Thank you for choosing Comerica Bank.
A benefit to this product is lowing monthly premiums that customer has to pay
What is Insurance.
A feature to this product is customers can shop and compare quotes from more then 20 A - rated carriers
What is Insurance
Customer has large withdrawal or payment near the beginning of the month
Mortgage (Refinance)
Successful for a tier 2 agent in surveys offered is.
What is 75.00% - 84.99% of the time
Rang that customer can be within while providing dollar amount of previous transaction for verification
Whats is $10.00
A benefit to this product is being able to build your credit or establish new credit
Secured Credit Card
I Feature to this product is that it offers 3 different types of plans to meet customers needs and wallets
What is LifeLock
Customer has overdrawn the account with no AOP set up
Credit card
Successful in scheduled for each tier.
What is 91.00% - 95.99%
Customer call back comes in PAC passed we would.
What is verify customer again per C3 standards