Central Intake
Liaisons
Admissions
Operations
MISC.
100

What referral software do we use? 

Referral Connect 

100

What liaison covers Norton Downtown?

Sherry

100

What is the form called for permission for the center to assist with Medicaid?

Map-14

100

What is Josh's full title?

Regional Director of Operations

100

What is the VP of Business Development last name? 

Nedrow

200

Who does authorizations for Norton Women & Children hospital? 

NWC 

200

What liaison covers Norton Audubon?

Shanah

200

What day of the month is the marketing plan due each month?  

3rd

200

How many centers is in Bourbon Trail region?

8-CP, SH, JT, CV, BS, Gr, Ow, SV
200

Who is the most experienced with number of years as an Admission Director on the team?

Suanne

300

What portal is Aetna authorizations requested on?

Availity

300
What liaison covers Baptist? 

Sherry

300

How many days must a person have a wellness period before Medicare days reset? 

60 days

300

Who is our Senior Administrator for BT? 

Steve McKinley-Crestview 

300

What is Candace's favorite color? 

Yellow
400

What referrals are entered in Referral Connect?

ALL

400

What liaison covers Jewish?

Shanah
400

How many days can a resident still use their remaining Medicare days post discharge from a SNF? 

30 days

400

How many regions is in KY with ClearView?

3, Bourbon Trail, Kennessee, Waterways

400

Who is our Social Media Coordinator for CV? 

Kelly Vetter

500

What portal do we use to verify Medicare benefits? 

Approved Admissions

500

What is the clinical form liaisons use for each center to determine what needs your center can meet?

Clinical Capabilities

500

What should the AD's let Emily know once an admission is confirmed? 

Room number 

500

Who all initials the triple check admission list for all new admissions? 

AD, BOM, & Administrator

500

What is the CV response time for referrals expectation?

30 minutes