KPI Definitions
NP Hygiene Reappointment Rate
Calculates how many of the NPs we see who schedule their next hygiene appointment.
A/R over 90 should be less than what %?
5%
What was our Perio % for the quarter?
18%
True or False - Our Hygiene Capacity is healthy?
True
Where do I live?
How is Perio % Calculated
Total # of patients with a perio code (over age of 30) divided by total # of hygiene patients seen
Hygiene Production Per Day (Range)
$1200-$1500
What is our average A/R days?
15
How many active patients do we have?
1729
What is my DiSC Style?
A/R stands for what?
Accounts Receivable
Hygiene production should be what % of total production?
33%
How many invisalign starts did we have?
7
What is our hygiene pre-appointment rate?
77%
What is my dog's name?
Maddux
What does APV stand for?
Annual Patient Value
FFS Annual Patient Value should be above what #?
$1000
What is our APV?
$869
How many NPs did we welcome to the practice this quarter?
64
What department is my dental background in?
Administrative
What is the difference between patient acceptance and tx acceptance?
Patient is the % of patients who accepted some tx and tx acceptance is the % of the dollar amount
What is the recommended percentage for doctor diagnosis?
40%-42%
Our patient tx acceptance increased from 71% to ??
76%
Our tx acceptance increased from 38% to ??
44%
City, State I was born in?
Phoenix, AZ