Box Office
A black box known for holding reserved and purchased tickets for pick-up.
What is Will Call
This is known as an invisible ghost in the 103 section of Hard Rock Live
What is an angle
This color indicates a double scanned ticket
What is the color Yellow
Using this device inside of Hard Rock Live during a Yondr event is strictly prohibited
What is a cell phone
You will receive one of these when trying to enter into Hard Rock Live with a glass.
What is a plastic cup
Guests can request these if they have a hard time hearing.
What are the assisted listening devices.
The distance between the stage and Row A
What is 6 feet
A ready scanner should have this color.
What is the color Blue
This device is often kidnapped and taken home by internal thieves
What is a flashlight
This Hard Rock Casino Northern Indiana landmark is often abandoned and lonely on show days by a Line Leader.
What is the meat window
A Box Office worker should not do this if they are servicing a guest in front of them.
What is answer the phone.
Misuse of this wooden object can cause guests to be in a tight spot
What is a measuring stick
Appearing as a gray screen this mode tells us if your ticket has been scanned or not
What is the history screen
Sitting a guest in the wrong seat is called this action word
What is being lazy
Who does the BO Exit Line Leader best imitate?
What is a New York City traffic officer during rush hour.
How does a staff member avoid being auto scheduled?
What is updating my availability in When I Work.
After clocking in, what is the first thing a staff member should do?
What is checking in with the Box Office Lead or Manager on duty.
Where is the Show Open Windows button located?
What is the Bottom left corner button of scanner
What are the two main duties as an Usher?
What is Great & Seat
What is one thing Exit Lane Leader should never do?
What is leave your post without telling anyone.
Guests have to pay a little more, but enjoy the ease of access.
What is aisle seating
*Daily Double*
What's one thing a team member should do before a Set-Up shift?
What is eat.
What tool should not be used once doors to an event are open?
What is a hand stamper.
You should be facing this person every time they walk into Live?
What is a Guest.
Besides the sign, what is an important tool this Leader should have?
What is a Radio/Walkie Talkie.