Power Skills Rewind
Product Knowledge
Navigating the Matrix
Know Your Team
BPMO Tips, Tricks, & Tools
100

This set of soft or essential skills complements our technical expertise and plays a crucial role in personal and professional growth and effectiveness.  

What is Power Skills  

100

This product used during the insurance underwriting process provides a report that pulls information regarding a driver’s history from a state’s Department of Motor Vehicles.  

What is MVR (Motor Vehicle Record) Report

100

This function is accountable for the delivery of high-quality products with outstanding support and maintenance, ensuring platform stability, reliability, and enhanced performance to drive customer success.

Who is Technology

100

This teammate's maiden name is Severe, which is quite amusing considering how it contrasts with her cheerful and bright married name.

Who is Kristin Blumenschein. (pronounced Bloom-and-shine)

100

This popular project management tool is used by teams to track and manage their work offering a range of features and functionalities including issue tracking, workflow customization, collaboration and communication, and reporting and analytics.

What is Jira

200

This power skill involves analyzing the big picture, understanding long-term goals, and making decisions aligned with organizational objectives.

What is Strategic Thinking

200

This product uses public records data, and the best practice is to use it in conjunction with our credit product, National Credit File (NCF).

What is InsurView

200

This function is accountable for the overall business results at a market level

Who is Vertical

200

This teammate was awarded the Basketball Free Throw New York City Champ in 4th grade.

Who is Jeanette Vela

200

This tool is cloud based and allows for storage, retrieval, searching, archiving, tracking, management, and reporting on electronic documents and records.

What is SharePoint

300

This power skill involves guiding a team or group toward shared goals by fostering cooperation, open communication, and collective decision-making.

What is Collaborative Leadership

300

This product streamlines the citation process while improving citation accuracy and officer safety with an electronic citation solution developed by state.  

What is eCitation

300

This function is accountable for maximizing the financial performance of a solution throughout the product life cycle.

Who is Product Management

300

This team member can speak 4 languages while doing a headstand for 5 minutes continuously.

Who is Sri Venkataswamy

300

This project artifact lays the foundation for the project. Developed initially during Project Initiation, this artifact helps the Project Manager fully articulate the scope and expectations for the project.  

What is the Project Charter

400

This power skill is the conveying information, ideas, and emotions effectively to others through verbal, written, or nonverbal means. Key aspects include active listening, clarity, and empathy.

What is Communication

400

This product allows for consumer driven self-inspection and an AI dashboard; and it can be used across three of our Verticals. Name the product & applicable verticals.

What is Flyreel – Home, Commercial, Claims

400

This function is accountable for delivering accurate data and insights to the insurance business unit that can be scaled into commercial offerings

Who is Analytics (aka Data Science)

400

This team member previously managed a project to build, equip and start up a 600,000 square foot distribution center and participated in the ribbon-cutting ceremony at its opening.  

Who is Leslie Howard

400

This is a popular tool our team uses for Lessons Learned information gathering. Project team members can anonymously submit their ideas through this tool.

What is SliceBoard

500

This power skill is the ability to analyze challenges, identify solutions, and make informed decisions.

What is Problem Solving?

500

This product is an interactive single-inquiry solution that automates the insurance application process by delivering information at the initial point of contact with the consumer.

What is Auto Data Prefill (ADPF)

500

This function is accountable for owning the customer relationship and execution in the market

Who is Client Engagement

500

This team member learned roller skating as an adult and participated in roller skating events with their child.

Who is Selva Maruthiah

500

This system is the most popular CRM tool in the world. We use the data within this tool to monitor the sales pipeline for upcoming customer projects and momentum tracking for new product development.  

What is Salesforce