What is the grand total of all sales transactions?
Gross Revenue
What does PMIX stand for?
Product Mix
What is considered a Mature Store?
Open for a year and a half (18months)
What is the key Measure of entire company’s profitability?
EDITDA
What is Deleveraging?
The action of growing sales but not maintaining your controllable costs.
Why do we create store level budgets?
To support the company-level plan that is set at the start of the year.
What does BvA stand for?
Budget verses Actual
What does AUV mean?
Average Unit Volume/ The average annual sales volume for each location
What is consolidated EBITDA?
The company-wide combined EBITDA for all stores.
What does it mean to leverage and what is the goal?
The ability to control your business to drive results for maximum throughput by utilizing opportunity and tools
What are COGS and what falls under that category?
Cost Of Goods Sold/ Sysco, Milk, Beans, FOL(Bakery)
What does SPLH stand for and what does it mean?
Sales Per Labor Hour: a measure of labor efficiency/ dollar amount that each barista can produce while on shift in the Hour
How many SL’s in the company are we competing against?
149
What is the most up to date BvA for the company called?
Latest view
How do you figure out your bonus achievement for the Quarter?
Taking your total CP projection divided by your total CP budget and that gives you your bonus achievement.
What does Controllable Profit mean and how do you find it in dollar amount?
The money brought in verses the money spent/ Net Revenue-Total COGS-Total Controllable Costs=CP Dollar Amount
What is SSS and SST and what do they mean?
Same Store Sales: Change in year over year for the shops | Same Store Transactions: Number of people we have coming through
What is your store’s report card compared to the whole company called and what are the rankings?
Scorecard/ Quartiles 1-4
What are the 4G’s of BR and their meaning?
Grit - Unyielding courage/ Gratitude - Thankfulness for others/ Growth - Development of self and community/ Grace - Treating others with humility and respect
As a Store Lead you are focused on what?
Leading the Business, Developing the Team, and Modeling the Brand + Culture
How do you bonus and What are the SL & ASL bonus amounts?
Achieving 90% or more in CP budget dollars for the quarter/ ASL: $500/goes up by $100 | SL: $1000/goes up by $200
What does KPI Stand for and what are the main categories used to break it down?
Key Performance Indictor: S(Sales)P(People)O(Operations)C(Cost Balancing)
What does it mean to have a purposeful shift?
Come in with an agenda/game-plan outlining clear understanding of any desired outcomes and the reasons behind wanting to achieve those tasks.
What is the theme of 2025?
Grow Sales and Leverage Controllables
What does SIP mean and what are the pillars?
Strategic Initiatives Plan/ Empower our people, Strengthen operations, and Foster growth