Business Accounts
On the small business checking, what will be the minimum balance to avoid an imposition of a service charge fee?
$1,000, there was no maintenance fee previously.
How many ATM fees will be rebated monthly for Freedom Plus checking account owners beginning 9/1/2022?
Up to four fees rebated monthly.
Non-customers cashing a check greater than $____ require extra due diligence effective as of 5/4/2022.
$2,500.00
What will be the minimum daily balance to avoid an imposition of a service charge fee on a Business Money Market account?
$2,500.00, Previously $1,000.00
How many ATM fees will be rebated monthly for Freedom Ultra checking account owners beginning 9/1/2022?
Unlimited. Freedom Ultra customers will not pay for ATM fees.
Has cash handling limit of $1,500
Flex Banker Trainee
Which business account product is being discontinued?
Sole Proprietor Checking
What is the minimum daily balance requirement to earn interest on a Money Market account beginning 9/1/2022?
$2,500.00, previously was $0.01.
Has cash handling limit of $3,000
Flex Banker
When will wave #2 of DBIQ go live?
7/20/2022
Will Freedom Checking account holders pay a fee for ATM balance inquiries at foreign ATM's?
Yes. They previously did not, but now it will be a $2.00 balance inquiry fee on foreign ATM's.
What should you obtain on the check if needing to cash over cash handling limit?
Manager approval with the manager's initials
Can the old WTC mobile app still be accessed?
No, it has been removed from the app store and customers will have to refer to the website to login.
What are the free check order codes for freedom plus/freedom ultra account holders?
WBL, WGN, WYE
Who should be contacted if cashing a check for a non-customer greater than $2,500 and what information should be confirmed?
The maker of the check, payee and amount of the check.