Member Ship Growth
Fraud
One Page Strategy
Fees
MISC
100

Who qualifies for membership with Rally CU?

Anyone who lives in the 8 counties we serve, or if they are part of TXCC

100

What is a Phishing scam?

When someone is posing as FI employee and asking for details FI's does not ask for. 

100

What is our purpose?

To improve lifes and drive possibilities. 

100

What is the fee to replace a debit card?

$5

100

Is there a minimum balance requirement in the money market? 

Yes, $2,000

200

What can a member sign up for to qualify for membership if they live outside of our counties? 

Texas Consumer Council 

200

What is a common place members use their debit cards that lead to fraud? 

Online or at the gas pump 

200

Name at least one way Rally is making it safe, easy, and covenient for member to do business?

Grow Branch network

Create a better member experience

Strengthen our Dealer and Realtor network

200

What are the fees for cashiers checks and money orders?

Cashiers checks $5 and Money orders $3

200

Do we send international wires?

No, we only send wires in the US. 

300

What code do we use to waive the fee to sign members up for TXCC? 

RALLY

300

What is online banking fraud?

When someone gains access to your online banking and makes transactions on your account. 

300

What has Rally done this year in Rockport to increase membership?

Build a new branch
300

What is the fee we charge for printing statments? 

$3.50

300

If a member is negative can we charge a fee? 

No, we can not bring the account negative. 

400

What website would you use to sign a person up for membership if they live outside of our counties?

400

What app does Rally offer that can help prevent debit card fraud? 

Smart Card, Card Control 

400

What change did Rally recently make to increase membership?

Exspanding membership to all of Texas through TXCC. 

400

What fee do you charge for a stop payment?

$30

400

What is the difference a insufficient funds charge and uncollected funds charge? 

insufficient funds charge is when we pay a charge, uncollected funds charge is when we return a payment that is pulling with the account number and routing number. 

500

Can a  business account qualify for membership if they live in Texas but not in one of our counties? 

Yes, they sign up on TXCC also. 

500

What is the most comon check fraud we see?

Fraudsters send fraudulent checks to members, and request some of the funds be returned to the sender. 

500

What is membership growth goal for 2025?

To increase membership by 8%-10% annually

500

What is the fee to send a wire?

$25

500

What does CU PRIDE stand for?

Caring, Unity, Personal Best, Respect, Integrity, Dedication, Excellence.