Where can clients find Live Classes?
What is the Breeze Help Center?
List the pathway to quickly view residents who have insurance and what type.
What is Reporting > Insurance > Insurance Dashboard?
The tenant is in charge of what expenses with a triple net lease?
What is everything?
These accounts are used to track what a company owes.
What is Chart of Accounts?
How much time must pass before busying out a client?
What is 5 minutes?
This function adds all properties to the .active list.
What is Rebuild Property List?
This pathway allows you to view tenants from Inactive Properties.
What is Tenants > Tenants (Filter for 'Show Tenants From Inactive Properties')?
Actual CAM and Estimated CAM charges are set up where?
What is Recovery Setup?
These accounts are used to track what a company owes.
What is Liability Accounts?
Yardi uses what merchant for credit card processing?
What is Profit-Stars? (For ACH, CC, BillPay, … all.)
List the pathway for adding a rentable item type.
What is Admin > Toolbox > Custom Lists > Rentable Item Types?
The 3 pathways to communicate with tenants through Breeze.
What is Reporting > Correspondence > Tenant? What is Reporting > Correspondence > Email Messaging? What is Tenants > Text Messaging (SMS)?
List 3 examples of CAM Charges.
What is Snow removal, elevators, bathrooms, etc.? Be free with your answers.
List the 5 categories that make up the COAs.
What is assets, liabilities, capital/equity, income, and expenses?
Clients can view their Credit Card fees with what pathway?
What is Company Settings > Terms and Conditions > CTRL + F Credit Card?
This re'liable' information is tracked on the vendor's screen.
What is Workers compensation and Liability?
Other than the Refund Deposit function, how can you refund a tenant's deposit?
What is a series of manual charges and a zero-dollar receipt?. (Create a - charge to deposit charge code > Create a + charge to deposit refund charge code > Receive Payment to create ZDR and tie the 2 charges together > Add Payable for Deposit Refund.
Gross income minus Operating Expenses = What?
What is Net Operating Income (NOI)?
This is used for transactions that affect your books but do not fit into the standard categories for transactions.
What is Journal Entries?
List 3 things you should do before escalating a case.
What is search for similar cases or TR's, Review Confluence pages, Check with your Team Lead?
This most important Breeze user may also know the Captain of Voyager, Genesis or Enterprise.
Who/What is SPOC/Spock?
Site Manager is used to assist tenants with their RENTCafe account. T/F
What is T? Please discuss.
Tiers based on retail sales is known as a what?
What is a breakpoint?
If there is an automatic withdrawal from a client's bank account, for example, a mortgage payment that is withdrawn every month, they can record it by creating a what?
What is an Adjustment Payable? (Accounting > Accounts Payable > Payables > Add New, select the "Adjustment" check box.)
What needs to be completed before enabling Resident Screening?
What is pass KYC, set up application fees, publish property to RENTCafé, and payment processing?