Opening
Where can you find Brewhaus deliveries?
The loading dock or kitchen hallway upstairs
When should you give a 15-minute closing warning to customers in the Brew?
At 9:45pm
You are making a smoothie and a latte. While you're waiting for the blender, what can you do in the meantime?
Begin making the latte! Efficiency is important, so feel free to make multiple drinks at once
What temperature range should each soup be throughout the day?
145-160 degrees fahrenheit
Where can chips be found in the back?
On the top shelf of the wire racks, above the soda and beer
How many bakery items should be stocked each morning? How many should be stocked on the weekends?
2 of each bakery item on weekdays, 1 of each on weekends
Where should dishes be left at the end of the night?
All dishes should be washed, dried, and put away at the end of the night
A customer orders a latte and mentions that they are lactose intolerant. What alternative milks can you offer them?
Oat, almond, and soy
If you weren't able to complete a task before your shift is over, what should you do?
Leave a note in the communication binder or let the next barista know verbally and explain why. If you need to leave ASAP, send a message on Teams!
How many bottles/cans of beer or soda should be stocked at a time?
16 bottles of each variety
How many ounces of coffee should you brew per urn?
5 ounces
How many times should each coffee urn be rinsed after using urn cleaner/cafiza?
3 times
A customer orders a 12oz Freddy from the specialty board. How many shots of espresso should you add?
1 shot of espresso
If you need to leave the bar (use the restroom, take a phone call, etc.) what should you do?
If it's a double, inform your co-worker or a BLT member if they're nearby. If you're working alone, put up the sign that says "barista will return shortly" and be back as soon as possible!
How should you label a new smoothie mix?
Write the first letter of the flavor on the cap so it can easily be seen in the cooler (S for strawberry, B for banana, etc.)
Where should the compost bin be emptied?
In the yellow compost bins in the kitchen upstairs
What should you do with extra coffee at the end of the night?
Pour it into a pitcher and place it in the cooler
Janae asks you to make her favorite drink: an iced white mocha pistachio matcha! How many pumps of each syrup should you use?
2 pumps of pistachio and 1.5 pumps of white mocha
You use a rag from the santizer bucket to wipe down the counters. When you are finished, where should you put the dirty rag?
Into the dirty rag bin
What is the correct ratio of lemonade concentrate to water?
1 part concentrate to 4 parts water
Where is the bursars office?
In the basement of Student Services
Where should water from the soup warmer and sanitizer bucket be dumped out at the end of the night?
Down the drain on the floor in front of the beer/soda cooler
When whisking matcha, what motion/shape should you whisk it in?
Use an "M" or "W" motion to whisk matcha.
When are you allowed to begin homework?
When all customers are attended to and binder tasks are done
How long should soups be steamed upstairs and what temperature should they be steamed at?
55 minutes and 212 degrees for chili and other soups, and 45 minutes at 212 for mac and cheese.