Payroll
Joint Commission
HHA/CNA
Skilled
Human Resources
100

How much do caregivers get paid for travel time?

$13 (FL minimum wage)

100

How often does Joint Commission survey our agency?

Every 3 years

100

True or False. A caregiver can call out via Emitrr and Crystal is responsible to review Emitrr daily.

False. Call Outs must be via Phone Call. Even if its after-hours.

100

Who can officially accept a NEW Skilled patient/referral?

Juanesha (If not in office send an email or teams message)

100

Name at least 2 positions we can hire for field staff.

HHA,CNA, RN, LPN

200
True or False. Personal Care Clients can pay for their services here in the office with cash.

False. NO CASH ACCEPTED.

200

How many emergency drills should we be conducting annually?

2

200

Can an aide open the patients medication & place the medication in their mouth? 

No (Can assist with opening the bottle, patient has to decide what meds to take)

200

What is an SOC?

Start of Care. Initiating a new patient to our services.

200

Who can change an employees status on ABS? Example from Eligible for rehire to Hired.

Alex or Leadership (After consulting with Alex)

300

Who is allowed to approve overtime hours for a caregiver?

Fabiola MAINLY or Juanesha

300

True or False. Joint Commission surveys our following locations- Miami Gardens, Hollywood & Pembroke Pines. They review our policies, procedures & practice for the above locations.

False. Only Miami Gardens & Pembroke Pines. We have only 2 AHCA licenses.

300

Can an aide apply neosporin to a patients paper cut?

No. It is a medicated ointment.

300

When will nurses complete a reassessment for a personal care client?

Every 90 days

300

How often do HHA/CNA need to renew their inservices?

Annually

400

When does Payroll close?

Wednesday 5pm unless its a Holiday week

400

What is the name of our LLC?

Whole Care Solutions

400

Name the main difference between CNA & HHA.

CNAs are licensed by the State of Florida. HHAs have a certificate. 

400

Name 3 pharmacies that we work with.

CVS Coram, CVS Specialty, Vital Care, Accredo, BlueSky, Promptcare, Biomatrix, Nufactor, Optioncare

400

How long can a caregiver remain Active on ABS without taking cases?

60 days

500

For office full time staff, how many weeks of PTO are you granted during your 1st year of employment?

2 Weeks (After your first 90 days of employment)
500

When is our Pembroke Pines location due for Joint Commission survey?

Quarter 1 2025 (January-March)

500

Name 5 services we can provide to patients receiving personal care. (NOT private pay)

- bathing, dressing, light laundry, light housekeeping, transferring, prepare meals, med reminders

500

Name 3 Skills our nurses can perform.

IVs, Antibiotics, Injections, Wound Care, Medication Administration, Medication Teaching, Tube feedings

500

Name at least 4 credentials that should NEVER be expired on an employees profile.

-Discipline license, CPR certificate, In-services, Auto insurance, AHCA Level 2 Background, Authorization to work, Performance Evaluations