Where can I find a new patient referral received by a National Account on ABS?
Central Intake
Can we pass approved auth hours for a patient and bill the client the balance?
No. Unless they have agreed to be a private pay client and we have a credit card auth on file.
What is the starting rate for private pay services hourly?
$32/hour
True or False. Some of our employees are considered 1099.
False. Everyone is a W2 employee.
Skilled patients are re-assessed by a nurse how often?
Every 60 days
Name at least 2 case types on ABS.
Staffing Personal Care
Staffing Skilled
Personal Care Services
Skilled Care- Infusion
Staffing Companion
Skilled Care- Therapy
What is ACH debit?
Automatic deduction from banking account using routing & account #
What is a National Account?
A pharmacy or a company who Brightstar signs a contract with for us to provide services. The rate is already agreed upon based on our state.
What is a supervisory visit for an HHA?
An RN supervises the aide during their shift to assess uniform, appearance, safe care, skills being performed, aides overall performance. This is done at least once a year.
Who does our PT/OT services?
Florida Rehability &/or Florida Strong (3rd party companies)
What case type am I if I am a Healthalign patient?
Staffing- Personal Care
Can we accept written checks mailed to the office as payment for a private pay client?
No!
How many days can a VA be without service before needing a new authorization?
30 days. On the 30th day, we would have to be seeing them. Not day 31.
How many days can a CG work after there CPR has expired on ABS?
0 days. Immediately remove CG from any patients
I am a patient who stops breathing and my HHA just walked in. What will you tell my HHA?
Provide an example of a perfect call logger note of a wife who reported the patient is hospitalized.
Ms. James reports the patient has been hospitalized since Monday March 10th at Jackson Memorial for high blood pressure. HHA & Clinical team has been made aware, schedule updated in ABS.
If a patient is private pay, when do they get charged for their services they received last week?
This week Wednesday or Thursday
Name 3 National Accounts.
VA, Healthalign, CVS Pharmacy, Evicore, One Call, Biomatrix, Bright Horizons, Medically Home
What is the difference between a W2 employee & 1099?
W2: Brightstar employee, eligible for works compensation, falls under our insurance plan, eligible for benefits
1099: Independent contractor, must have their own liability insurance
No. We are not accepting Medicaid at this time.
Name 3 tools you can use in ABS to assist with scheduling.
Employee Call List, Employee Schedule report, Shift Offers
Does Brightstar charge for a SOC for a private pay client?
No. It is FREE of charge.
How long is a VA authorized for HHA services?
Standard is 6 months/180 days.
What is the overtime rate for HHA (Exact amount per hour) & after how many hours?
$23.18 and 40 hours
Yes. But DAMNNN we suckkkk :(