This should be included on the Service Preference and Assessment Summary page under SNAP
What is patient learning style?
This document needs completed any time a phone call is completed
What is a call log entry?
Attend morning huddle, review daily schedule, check alerts for FAs and unsigned documents, status appointments, follow decision tree for providing services, status appointments in real time, check treatment plan and message boards, collaboratively document in session, etc.
What are daily BH tasks?
Treatment goals should use this goal-setting framework (Hint: it's an acronym)
What is SMART?
This team member enjoys working out 4-5 days a week!
Who is Kim?
This document is now completed by the patient, uploaded by MA, then reviewed in session.
What is BAM?
Benefits of this includes: greater sense of engagement by patient, increases therapeutic alliance, enhance rapport, complete documentation in session, less incomplete documentation
What is collaborative documentation?
2 hours of this kind of time
What is documentation time?
This group covers coping with extreme emotions
What is anger management core group?
This person has a twin sister
Who is Hannah?
This discharge summary is completed if the biopsychosocial assessment was completed.
What is Discharge/transfer summary with OBHIS?
This is the correct way to list BH and medical lines on the message board
What is (any of these):
Elyria BH: Elyria BH/IC/Weekly
Ashtabula BH: Ashtabula BH/Group/Biweekly
Warren Medical: OTP/Warren Medical/Monthly
Name a reason why caseload management is important
What is:
to zoom out your focus
assess patient needs
no patients get lost
KPI management
This is the KPI goal for ITPs
What is 90%
This counselor was a Hungarian ethnic dancer
Who is Kelly?
This must be completed if the PHQ-9 is above a 10 and/or a patient reports suicidal ideation during an ITP review
What is a risk assessment?
This is the induction BH process that changed in April/May
What is biopsychosocial on day 1, full ITP on day 2?
This should be checked at every IC or ITP review progress note
What is the message board and toxicology screen?
This primary insurance is needed for a BV psych referral
What is Medicaid?
This counselor's dream vacation is to go to Jamaica
Who is Jen?
This section needs to be completed in the biopsychosocial assessment regarding influences that can impact care
What is ethnic and cultural influences on page 5?
This is the patient priority procedure
What is: patients on schedule, center needs, TH, caseload management, and check CareLogic alerts?
These are the KPIs that we focus on
What are ITP, encounters, and retention?
Age and generational influences, Developmental disabilities and other Disabilities, Religion and spirituality, Ethnic and racial identity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, and Gender are all examples of this...
What are ethnic and cultural influences?
This counselor has 10 siblings
Who is Shante'?