Documentation
BH SOP
Admin Tasks
Grab Bag
Get To Know Your Team
100

This should be included on the Service Preference and Assessment Summary page under SNAP

What is patient learning style?

100

This document needs completed any time a phone call is completed

What is a call log entry?

100

Attend morning huddle, review daily schedule, check alerts for FAs and unsigned documents, status appointments, follow decision tree for providing services, status appointments in real time, check treatment plan and message boards, collaboratively document in session, etc.

What are daily BH tasks?

100

Treatment goals should use this goal-setting framework (Hint: it's an acronym)

What is SMART?

100

This team member enjoys working out 4-5 days a week!

Who is Kim?

200

This document is now completed by the patient, uploaded by MA, then reviewed in session.

What is BAM?

200

Benefits of this includes: greater sense of engagement by patient, increases therapeutic alliance, enhance rapport, complete documentation in session, less incomplete documentation

What is collaborative documentation?

200

2 hours of this kind of time

What is documentation time?

200

This group covers coping with extreme emotions

What is anger management core group?

200

This person has a twin sister

Who is Hannah?

300

This discharge summary is completed if the biopsychosocial assessment was completed.

What is Discharge/transfer summary with OBHIS?

300

This is the correct way to list BH and medical lines on the message board

What is (any of these):

Elyria BH: Elyria BH/IC/Weekly

Ashtabula BH: Ashtabula BH/Group/Biweekly

Warren Medical: OTP/Warren Medical/Monthly

300

Name a reason why caseload management is important

What is:

to zoom out your focus

assess patient needs

no patients get lost

KPI management

300

This is the KPI goal for ITPs

What is 90%

300

This counselor was a Hungarian ethnic dancer

Who is Kelly?

400

This must be completed if the PHQ-9 is above a 10 and/or a patient reports suicidal ideation during an ITP review

What is a risk assessment?

400

This is the induction BH process that changed in April/May

What is biopsychosocial on day 1, full ITP on day 2?

400

This should be checked at every IC or ITP review progress note

What is the message board and toxicology screen?

400

This primary insurance is needed for a BV psych referral

What is Medicaid?

400

This counselor's dream vacation is to go to Jamaica

Who is Jen?

500

This section needs to be completed in the biopsychosocial assessment regarding influences that can impact care

What is ethnic and cultural influences on page 5?

500

This is the patient priority procedure

What is: patients on schedule, center needs, TH, caseload management, and check CareLogic alerts?

500

These are the KPIs that we focus on

What are ITP, encounters, and retention?

500

Age and generational influences, Developmental disabilities and other Disabilities, Religion and spirituality, Ethnic and racial identity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, and Gender are all examples of this...

What are ethnic and cultural influences?

500

This counselor has 10 siblings

Who is Shante'?