What document needs to be deleted after verification if uploaded?
Customers Driver's License/Government ID
What is a Broker Deal?
A Credit Offering where the applicant has relied on a Broker to facilitate the vehicle purchase.
Who is our Business Support Manager in the DSCE?
Kimberlee DiMaio
Why does the Low ID rule flag?
When the LexisNexis (LN) ID Validation Score is less than 30.
Are we allowed to waive POR and POI?
No. Analysts are only allowed to waive ONE. The other must be verified.
What Broker Information must be present?
Name and Phone Number reflected as a memo in carLOS
What is the DSCE shooting for our error rate to be at?
Under 5%
What must be verified when Low ID flags?
Applicant Name and SSN Match, Applicant Name and Address Match, and/or OFAC only.
Which type of insurance are we not allowed to accept as POR?
What rule(s) must be cleared in carLOS?
Address verification and Income verification
What is the best way to reference SOP articles?
Bookmarking Knowledge Articles
To run Sentilink, what form must be collected and uploaded first?
Communication Consent and Acknowledgement form/Form #0601 OR signed and dated Credit Application.
When are Driver's Licenses acceptable as POR?
When there is a conditional approval.
What is considered the waiver criteria for POR or POI?
Auto History, Credit History, Equity, or Stability
What is the number one missed compliance question?
FICO < 610
What are the three ways to clear Name and SSN Match?
Innovis, RMS, or SSA/Sentilink.
Who has the right to override POR?
Credit Supervisor OR Credit Manager
When should we decline broker deals?
First-time buyers, limited credit files, livery, etc.
What is the number one missed compliance question?
FICO < 610
What is the ONE way you cannot clear POR for Low ID?
LexisNexis