Paperless Pipeline (Listings)
Which documents need to be turned in to the office/Paperless Pipeline when a broker brings on a new listing?
Listing Agreement Bundle, Listing Input Sheets, Legal Description and Seller Disclosure (Form 17)
How many rings when you answer the phone?
Three
Who are the owners of Windermere East, Inc?
Matt, Joe and Deanne
What is the current WRE Stats password?
WREmay2021
What is the purpose of the Transaction Maildrop vCard?
Assigns documents to each transaction when CC'd in an email or sent directly.
What is an example of how to answer the phone?
Good morning! Thank you for calling Windermere, this is ___ how may I help you?
What are the six offices of Windermere East, Inc?
Bellevue, Bellevue West, Bellevue South, Issaquah, Yarrow Bay and Redmond
What video slideshow comes out each month to be customized for brokers social media pages?
Monthly Statistic videos
What is Form 19 used for?
Cancel, Relist, Price Change, TOM
A client calls the office and would like to be transferred to a broker's cell phone. How would you do this on our phone system?
Stay on the line, select 'Flash', wait for the tone and either dial the broker's cell phone number or select 'SP Dial' and enter their speed dial number.
What is the Windermere Way?
Above and beyond.
Associate with great people.
Give them a great place to work.
Give them the best tools. Pay them well.
Then, get out of their way.
Name 2 email campaigns that can be customized for brokers in WeConnect?
W Report, Gardner Report
What are three marketing options staff offers for listings?
Flyers, social media graphics, and just listed videos
If someone calls for an agent that is not in your office or with Windermere, what do you do?
Look up the agent on the MLS and give the caller their phone number and transfer the call for them.
When was Windermere Real Estate founded?
1972
Explain why a broker would upload a video to their presentation on Moxi Present?
Videos capture an audience's attention right away so adding this into a presentation will help engage the viewer. It also helps viewers retain information as it adds variety making the presentation more appealing for the viewer.
Which MLS form allows a broker to omit seller's phone number to be displayed for the public?
Form 7B
A broker calls and specifically asks for the Branch Manager but they're not in the office and they need immediate advise on a transaction. They've already tried their cell phone and email. What do you do?
Contact your Assistant Manager(s) and connect them with the broker. If they're not available reach out to the other five offices and connect with their Branch Manager(s). Joe, Matt and Deanne are also available for support.
What is the name of the founder of Windermere?
John Jacobi
What is the Windermere Ready program?
The Windermere Ready program provides sellers with concierge-level service that readies their home for sale.