Handbook
Compliance
Procedures
Recruitment/Hiring
Reports
100

If a therapist experiences the loss of a mother in law, how many days of bereavement is allowed

What is 3 days

100

How do you contact HR to check the status of a therapist

What is email @compliance

100

If a therapist claims to have an injury during a therapy treatment session, what do you do?

What is Call your AM/GRM/RVP, fill out incident report and submit it to Kimberly Defisher

100

How do you follow a new hires progress during their onboarding?

What is follow the Assigned to me new hire checklist

100

What Report can you view to quickly see when the last time all patients were on a discipline

What is caseload development in BI

200

If a therapist resigns, how many days notice do they need to give in order to remain PRN and to be eligible for PTO payout

What is 30 days

200

What list is completed for new hires to ensure we have covered key training components and when is it due?

What is Orientation checklist/30 days after start date

200

How can you share a fun video of your therapy department?

What is submit a Social Media Request Submission

200

What program is designed to reward a staff member that helps generate a lead to hire a new full time staff member?

What is Staff referral bonus

200

Each day, what report should you run to assess your operations for the day prior?

What is KPI scorecard with employee detail

300

Absence from work for two (2) consecutive days without notifying the appropriate manager, is considered what

What is a resignation  

300

What type of TB test does a therapist need if the annual TB test is a more than a month late

What is 2 step TB

300

What is the purpose of the FSAT and where do you find it

What is Survey Preparedness and BI

300

When should we reach out to an applicant forwarded to you by your recruiter?

What is Within 24 hours

300

Which report shows you your daily/monthly part B units

What is Units per visit

400

How many hours of PTO can be rolled over into the next year at your anniversary

What is 80

400

Where should all staffs compliance trainings be completed?

What is in facility, on the clock, and on CEU360

400

You have a therapist that has called off 3 days in a row, with no written excuse, what do you do

What is document call offs and report to AM/GRM/RVP

400

T/F if a therapist brings you a printed copy of their drivers license and social security card, this can be used to complete the I-9

What is False, copies are not allowed.

400

What report would you run to find out how many patients you have on caseload for each payer on a specific day?

What is Census details

500

Employees of BRR can cash out PTO twice a year: When are they.

What is Anniversary and November Pay Period

500

What type of staff require an annual review

What is Full time and Part time staff

500

You have a therapist coming back from Medical Leave, what do they need to return to work?

What is a return to work order stating NO RESTRICTIONS!

500

T/F if you make a mistake on the I-9 you can use white out or mark through it to add in the correct information

What is False – must complete a new I-9 Form

500

What report should pull at EOM to make sure skilled days, HIPPS codes, and ARDs match

What is PPS Billing PDPM