Induction & Orientation
Legal Rights & Responsibilities
Duty of Care & Values
Teamwork & Communication
Professionalism & Conduct
100

What is the name of training that is provided to new employees when they start a new job to help them understand their role and the organisation?

Induction 

100

What does PCBU stand for?

Person Conducting a Business or Undertaking

100

What is a "Duty of Care"?

Duty of Care refers to an employer's responsibility to protect employees and others impacted by the business and its activities from harm
100

What is "Team Work"?

Working together towards achieving a shared goal

100

Eye protection, safety vests, face masks, and gloves are all examples of what?

Personal Protective Equipment (PPE)

200

What is the name of a legal document outlines the terms and conditions agreed upon directly between an employer and employee, such as hours and pay?

An employment contract

200

What is a Union?

A union is a group that represents employees in the workplace. Examples of representation include during disputes and during pay/condition negotiations

200

What are "Ethics"?

Moral principles that govern a person's behaviour and how they conduct themselves

200

What is "active" listening?

A communication technique where a listener demonstrates attentive engagement with a speaker through non-verbal and verbal responses, showing genuine interest, asking clarifying questions, and providing feedback to confirm shared understanding.

200

What is a Code of Conduct?

A formal document outlining the expectations and standards for individuals working in an organisation

300

What is the name of the minimum employment entitlements that apply to all employees working in Australia?

National Employment Standards (NES)

300

What is an "Employer Association"?

A group that represents and advocates for the collective interests of employers. For example, Australian Industry Group

300

Employers must provide workplaces that are........

Safe and free from hazards
300

Identify 5 qualities of a good team member

Honest, flexible, adaptable, good communication, polite, clean, responsible, proactive, willing to learn, positive attitude
300

What are organisational values?

Fundamental principles and beliefs that guide an organisation's behaviour, decisions, and culture.

400

What is the name of an agreement that offers conditions above Modern Awards and is negotiated between workplaces and employees (or their representatives)?

Enterprise Agreement

400

What is the Workplace Gender Equality Act 2012 (Cth)?

The Workplace Gender Equality Act 2012 (Cth) is a federal law in Australia that promotes and improves gender equality in the workplace. It requires relevant private sector employers to register and report annually on their gender equality performance, providing data on workforce composition, remuneration, and employee appointments.

400

True or False...... A PCBU has a responsibility to provide a safe work place for customers

True

400

Sally and Sam are working on a project together. Sam is frequently passing jobs to Sally to complete while he takes time off or plays games on his phone. Sally needs to talk to Sam's manager about her concerns. 

What workplace document would Sally be able to look at to find out who Sam's manager is?

Organisational Chart
400

What conduct does the Racial Discrimination Act prohibit?

Any conduct that discriminates against others on the grounds of race, colour, national or ethnic origin, or immigration

500

Name three entitlements for full time employees from the National Employment Standards

Annual Leave (4 weeks), Sick leave (10 days), Maximum Hours (38), Parental leave, Community Service Leave, Family & Domestic Violence Leave, Access to flexible working, Casual conversion, long service leave

500

What is the name of the term used to describe an employee being fired without reasonable cause?

Unfair Dismissal

500
A worker is experiencing burn out, low job control, and poor support. What type of hazard are they experiencing?

PSYCHOSOCIAL HAZARD - Psychosocial hazards are workplace factors that can cause psychological or physical harm, impacting mental health and well-being. Examples include job demands, low job control, poor support, lack of role clarity, and exposure to violence, harassment, or bullying. Inadequate reward and recognition, poor organizational change management, and remote or isolated work can also be psychosocial hazards.

500

What is a service that employers can refer employees to, that helps employees deal with work-related stress?

Employee Assistance Program (EAP)

500

Has discrimination occurred?

Jan and John have both worked at the Car Sales yard for 15 years. Jan started in 2010 and had two years of unpaid maternity leave. John started in 2010.

On 15 years of service the Car Sales yard gives employees a $15,000 bonus. 

John is eligible for his bonus in 2025. Jan is eligible for her bonus in 2027

Yes. Indirect Discrimination. 

Indirect Discrimination occurs when a seemingly neutral rule or policy, applied equally to everyone, has a disproportionately negative impact on individuals or groups due to their protected attributes. This impact is considered discriminatory because it is caused by an unreasonable requirement, condition, or practice.