Inbound
Outbound Domestic
International
Dangerous Goods
Misc.
100
This is how you create an internal tracking number.
What is CTR +N?
100
This is the cost center for all personal shipments.
What is 9999?
100
This is required for all international shipments with dangerous goods.
What is a Sim-Ticket?
100
This is the action you need to take before leaving the BSC unattended.
What is Secure and lock up BSC?
200
Under this circumstance, you may open the package/mail.
What is mail/packages addressed to no one (Amazon/BSC name etc) for research.
200
This information is put into "Quantum View Notify".
What is sender/receiver email?
200
International shipments only containing this item do not require a ticket or invoice.
What is documents?
200
If a Customer is unable to provide an ASIN, they can provide us with this instead.
What is a Safety Data Sheet?
200
Amazon's internal website used to research packages and find cost centers.
What is Phone Tool?
300
This is how long mail/packages are kept before being returned to sender.
What is 14 days?
300
The form completed by the customer before we process their shipment.
What is DSRF/SRF?
300
This Carrier is used for international shipping to Canada, Costa Rica and Mexico.
What is UPS?
300
The 3 categories you are looking at in Pandash to determine if an item can or cannot ship.
What is Drop Zone, UN and Hazmat Exception?
300
This is a term used to describe flat mail that does not have tracking
What is Unaccountable mail?
400
The general item information required to be entered into Intra when assigning the package to its recipient.
What is package condition, package type, item category and pieces?
400
The handling fee amount for a personal shipment.
What is 10%?
400
This is what DAP stands for. **Used for international personal shipments**
What is delivery at place?
400
The advice you would give to a customer who wants to ship this:
What is "Unfortunately, we cannot ship this item due to the exposed battery. We are not able to ship any damaged electronics at this time. I would recommend contacting your phone provider for other options to return your phone"
400
You check this section in Intra for any special delivery instructions for our customers.
What is alerts?
500
These are the 9S's of identifying a package of concern.
What is Seal, Sender, Shape, Size, Smell, Sound, Spill, Stain and Stamp.
500
Definition: The amount of money a package is estimated to be worth.
What is declared value?
500
These 6 countries require a ticket every time we are shipping a package to them
What is Belarus, Burma (Myanmar), Cambodia, People's Republic of China including Hong Kong, Russian Federation, Venezuela?
500
These are 6 items are prohibited to be shipped through the BSC, as it requires a license.
What is: Firearms, Alcohol, Tobacco Products, Vape/nicotine products, Controlled substances and explosives?
500
This is how many photos are required for a UPS Shipping claim for a damaged package.
What is 9?