All About BTC
HR & Policy
Compliance
Client Care Best Practices
Who to Contact?
100

BTC's vision is 

What is 'Health & housing for all'?

100

The work week for overtime and flexing starts ?? and ends ?? each week.

What is 'starts Monday and ends Sunday.'

100

Mandatory reporters at BTC include ?? staff?

What is all staff.

100

Non-violent communication focuses on self-empathy, honest expression and ??

What is empathy.

100

You need to take medical leave next month.

Who is Samantha Bolton?
also acceptable: supervisor and/or HR

200

BTC's values are equity, inclusion, integrity, transparency and ??

What is compassion?

200

Staff can earn a $??? bonus for referring a candidate that is hired.

What is $200.

200

Substances should be properly disposed of in a ?? ?? ??, then thrown in the trash.

What is Drug Buster bottle.

200

Compassion + ?? + Safety = Harm Reduction 

What is accountability?

200

You need help connecting your computer to the office printer. 

Who is Cyberlyft?
also acceptable: Daniel

300

BTC provides services in 4 counties in Oregon - Multnomah, Washington, Clackamas and ??

What is Wasco County?

300

BTC prohibits ?? relationships within the workplace, and limits relative relationships within established policy. 

What is romantic relationships. 

300

In a level ?? crisis, a staff member will call, or designate someone to call, 911.

What is level 1. 

300

SAMHSA's 6 key principles of trauma-informed approach are: 1 trustworthiness & transparency, 2 peer support, 3 collaboration & mutuality, 4 empowerment, voice & choice, 5 cultural, historical & gender and 6 ??

What is safety?

300

A toilet needs repaired at one of the houses.

Who is Work Orders.
also acceptable: Daine Adamsen

400

BTC's CEO is ??

Who is Dr. Hannah Studer?

400

New hires do not have access to paid time off until after ?? days of employment, and must contact HR for time off before this timeframe.

What is 90 days.

400

Misuse of supplies, inefficient documentation practices and not following treatment plans are examples of ??

What is waste?

400

An example or category of ethical professional boundary concerns you may encounter with a client during the course of your employment. 

What is gifts, post-service engagement, self-disclosure, sexual relationships, recovery meetings, money, nicotine, social media, transportation, dual relationships, historical relationships?
any are acceptable

400

You are having trouble with your office alarm code.

Who is Meghan Ouimette.

500

BTC's mission is:

1. We provide ?? to those who need it most
2. We support recovery through the lense of ?? experience
3. We promote well-being through ?? ?? services
4. We advocate for those who systems have ??

What is..

1. housing
2. lived
3. behavioral health
4. ignored

500

The protected leave that is immediately accessible to employees REGARDLESS of length of employment is?

What is ADA?

500

Client rights regarding grievances include ??

What is receiving written grievance procedures at entry, assistance completing grievances, timely updates/results after grievances are filed and appeal decisions when appropriate.
any are acceptable

500

An advanced warning sign of crisis.

What is self-harm, substance use, threats, isolation/withdrawal, major life stressor/trauma, psychosis/loss of reality, paranoia
any are acceptable

500

Somebody reaches out to you wanting to donate client items and highlight BTC in an upcoming media social media post.

Who is Rhiannon Miller.