IRG History
Name That Clinic
IRG Services
Beyond Therapy
Insurance & Billing
100
How old did IRG turn in 2021?

25 Years

100

What clinic is in the same building as IRG Admin?

IRG - Gateway

100

This service helps patients with troubles like incontinence, pelvic pain, and pre- and post-partum care. 

What is pelvic floor therapy?

100

What is the BTS email?

BeyondTherapy@irgpt.com

100

The name for the codes therapists use to bill during visits.

What is a CPT code?

200

What were the first two IRG clinics?

Arlington and Granite Falls

200

Name two clinics that offer hand therapy.

Any of these:

  • Anacortes
  • Arlington
  • Ballard
  • Bonney Lake
  • Downtown Oly
  • Edmonds
  • Frederickson
  • Gateway
  • Greenwood
  • Highlands
  • Lacey
  • Mount Vernon (TBD)
  • Oak Harbor
  • Pacific Hand – Bellevue
  • Pacific Hand – Everett
  • Smokey Point
  • West Oly
200

A manual therapy technique that uses specialized tools to break up scar tissue and promote healing.

What is Astym®?

200

A company that provides home physical therapy to patients with Regence, Medicare, Aetna, and a few other insurance plans in the Seattle/Everett metro areas.

What is Luna PT?

200

Name one insurance plan IRG On-Demand can't take.
(Luna & IRG included)

UHC Community Health Plan, Amerigroup, Ambetter, Kaiser HMO (unless scheduled on in-network clinic schedule)

300

How was IRG founded?

On a napkin over gin and tonics.

300

Which clinic is the furthest north?

Anacortes

300

A specialty that serves patients experiencing dizziness, inner ear, and other balance issues.

What is vestibular therapy?

300

Who are the two MDs we are working with in the ASC program?

Dr. Bill Huang - Everett Bone & Joint
Dr. Jamie Antoine - ProOrtho Kirkland

300

Who is our IRG On-Demand biller?

Gail Bernethy

400

How many clinics does IRG have?

35 with new locations opening soon! 

400

What two clinics see the highest number of monthly visits on average?

IRG - Edmonds and IRG - Murphy's Corner both see around 1,000 visits per month. 

400

What clinics offer aquatic therapy? You must name all.

SSPT - Tacoma
IRG - Arlington

400

Name one other service BTS connects patients with besides IRG On-Demand PT.

Partnerships - Virtual Kare, Dispatch Health

400

Name two insurance plans that often require preauthorization for PT/OT.

Premera, Regence, Regence Medicare, UHC/Optum, CHPW, etc.

500

What year did Shannon buy his van? 

1987 

500

Name each of the six South Sound locations.

West Olympia
East Olympia
Downtown Olympia
Tacoma
SS Industrial & Hand Therapy
Lacey

500
Name all IRG/SS nutritionists. 

Kate Jerke & Julie Mahler

500

Name each non-clinical BTS team member and what their role is. There are 5 of us.

Shannon O'Kelley - CEO
Alex Zitnik - CDO
Holli O'Kelley - Therapist coordinator
Niki Winburn - FOC
Alyssa Brandt - Project manager

500

What is the average reimbursement for a typical 4-unit physical therapy visit?

$118