Service with HEART
Our Story
Menu
Drinks
Training
100

Name 3 things you do during H in HEART

Flag with Bev Naps, greet within 15-45 sec, introduce yourself, suggest 3 drinks, suggest 3 apps, Menu Tour, Tell the Bubba's Story, Determine if First-Time-Guest

100

what are our story points?

Homemade stone-baked pizza

Signature half-pound burgers 

Made-from-scratch sauces and dressings 

Ice cold beer

Hand-crafted cocktails

100

How many tenders and shrimp come in the chicken and shrimp combo?

3 chicken strips, 5 jumbo butterfly shrimp

100

What domestic beers do we have on draft?

Miller Lite, Coorse Light, Bud light, Budweiser, michelob Ultra. 

100

how can you stay productive on a training shift? list at least 3

cleaning, quizzing, giving a tour, classroom, POS/AGM practice, roll playing, Going over workbook, Introduce them to everyone, go over side/cut work. 

200

What do we want to be known for?

The Friendliest Place in Town

200

Who is our Founder?

Kent Taylor

200

What comes on the Chicken Parm Sandwich?

toasted hoggie, garlic butter, garlic mayo, fried chicken breast, pizza cheese mix, dill pickle chips, marinara sauce. 

served with a side of fries or any choice of a side. 

200

How do you make a strawberry lemonade?

full cup of ice, lemonade, two pumps of strawberry syrup, garnish with strawberries and lemon wheel.

200

What is day 4 food demo?

Bacon Guac Burger with a side salad with all the dressings.

300

What are our core values?

Passion, Partnership, Integrity, and Fun

300

What does the 33 mean? be specific

December 5, 1933. the year prohibition ended

300

if a guest orders the bacon guac burger with no onion and bacon, what should you do?

Ask of the onion in the Guac is okay, and inform them that the patty had bacon in it. 

300

What garnish comes on the red sangria?

orange wedge, lime wedge, cherry

300

What is your main focus for day 1?

Introducing the staff, giving a tour, teaching Hello in HEART, going over greets, Bubba's Culture, Table numbers. 

400

what is GROW?

Guest Right Of Way

400

what is out mission statement?

Legendary food, Legendary service

400

does our chili have beens in it?

yes

400

What questions should you ask when a guest orders a margarita?

Flavor, 10oz or 18oz, salt or sugar or tajin, frozen or rocks, rocker?

400

What color cutting board do we use for fruit?

Green

500

What is the most important part about being a trainer?

being friendly and welcoming

500

when was the first Bubba's 33 opened?

May 2013

500

What is our Fry Cheese mix?

Cheddar and Monterey jack. 

500

What Bourbon do we have? 

Jim Beam, Buffalo Trace, Basil Hayden, Woodford Reserve. 

500

What do you reference if a chemical is spilt in the restaurant?

SDS Binder in the chemical communication station