PRODUCT
PRODUCTS CONT.
ALL OVER DEO
CORPORATE POLICIES
MISC.
100

My key ingredients are: Tea tree oil, glycolic acid, vitamin E, lavender oil & chamomile. Who am I?

Ingrown Hair Serum

100
My key ingredients are: Activated charcoal, Glycolic Acid (AHA), Salicylic Acid (BHA), Tea tree Oil & Vitamin C

Face & Body Detoxifying Mask

100

The key ingredients are?...

Glycolic Acid(AHA), Prebiotics, Narcissus bulb extract

100
What is our late policy?

9 minutes. At the 10 minute mark the system marks the guest as a no show

100

What services are included in a full face?

Any 4 or more facial features

200

My key ingredients are: Vitamin C, Azelaic Acid, Narcissus bulb extract, Sea Kelp, Vitamin E, Witch Hazel, AHAs & BHAs

Brightening Ingrown Hair Wipes

200

Formulated with Polyhydroxy Acid (PHA) and Salicylic Acid (BHA) to help smooth skin texture, unclog pores, and prevent ingrown hairs, bumps, and breakouts. Who am I?

Spongelle

200

Lightly fragranced with a blend of....

Bergamot, Orange Blossom, Sage

200

Explain the talking points/scripted examples policy?

All associates are responsible for creating a memorable guest experience by tailoring the talking points and scripts that pertain to their position. 
200

What is the 4 step process?

1. Cleanse (pre wax cleanser)

2.Protect (pre wax oil)

3.Wax

4. Rejuvenate (IGHS-Body svcs/Restoring Serum-facial svcs)

300

My key ingredients are: Papaya and pineapple extract, lemon peel extract, aloe, vitamin A,C & E. Who am i?

Face & Body Exfoliating Gel

300

What are the key ingredients in the Aloe Bi-Phase moisturizer?

Aloe, Hyaluronic Acid, Moringa Oil,Narcissus Bulb Extract

300

What ingredient neutralizes odor?

Glycolic Acid
300
What is the call out policy?

-Call outs are to be done atleast 2 hrs prior to scheduled shift if applicable. 

-Reach out to management by phone. Only followup with text if management does not answer

-You are responsible for finding coverage for your shifts

300

In Suite: How many rolls of table paper should be stocked? How many packs of brow brushes?

Part 1: 6 Rolls

Part 2: 3 Packs

400

My key ingredients areL Lactic Acid(AHA), Glycolic Acid (AHA), Salicylic Acid (BHA),Vitamin E, Tea tree oil, Lavender. Who am I?

Ingrown Hair Mist

400

This product has 5% blend of Polyhydroxy Acids (PHA) and Salicylic Acid (BHA). It gently exfoliates and clarifies skin

Get Smooth Skin Clearing Body Wash

400

What do prebiotics do for the skin?

Help supports the skin's natural balance

400

Touch-Up Policy?

Guests can receive a touchup on any serviced area within 5 calendar days from initial service date

400

Tia has 14 guests and 20 services for her shift. What is her SPT? How many more services, if any, does she need to get to the 1.5 goal?

-1.42 (# of svc/ # of guests)

-1 Add-on

500

I can be used on eyebrows & eyelashes. Who am I?

-Brow gel & Brow building serum

500

Keep your skin soft and smooth with our ___________. Polyhydroxy acid (PHA), Glycolic & Lactic acids (AHAs) help clear dead skin cells and impurities, while granulated pumice physically exfoliates problem areas to help prevent ingrown hairs, bumps, and breakouts. The result: radiant skin

Get Smooth Skin Clearing Body Polish

500

What are some key differentiators between the Aloe Deo & the All over Deo?

-Hydrolyzed Yeast Extract neutralizes odor in Aloe Deo

-Aloe soothes skin & replenishes moisture

-Different scents

-Aloe is for underarm use

500

What's guest in suite policy?

Only the scheduled guest. If guest is a minor, they may have one parent in suite.

If guest is a parent, they may have their child with them secured in a stroller or sitting on the stool

If guest has a disability, they may have someone in suite to assist them

500

Deja has 15 wax pass opportunities. She sells 4 passes. What is her wax pass conversion result?

26.66% WPC 

(# of pkgs sold/ # of opportunities)