Builders Overview
Sales Operations
Territory Sales Manager
Insurance Industry
Department Overview
100

The rating Builders received from AM Best

What is an A Rating?

100

Departments impacted by Sales Operation

What is All Departments? (Sales, Underwriting, Marketing, Finance)

100

The largest portion of Builders distribution, these professionals sell and service insurance policies for carriers

What are Independent Agencies?

100

Whether they write personal, commercial, life, or specialty lines, these companies ultimately assume the insurance risk transferred by the policyholder.

What is an Insurance Carrier?

100

This department recruits employees, manages benefits, and supports workplace culture

What is People Operations?

200

These two states are the regions that Builders operates the most in

What are Georgia and Florida?

200

Location of Sales Operation within Builders' organization structure

What is Marketing and Sales & Distribution?

200

This key performance metric measures the increase in premium volume generated by an agency or territory over a specific period

What is Premium Growth?

200

This key factor in portfolio management aligns investments with long-term obligations

What is Duration?

200

This department evaluates risks and decides whether to provide coverage, under what terms, and at what price

What is Underwriting?

300

The coverage gap that Builders was founded to reduce

What is Workers' Compensation?

300

Sales Operations often uses this system to track opportunities, customer interactions, and sales activity

What is a CRM?

300
A sales manager often analyzes this ratio, which compares policies quoted to policies actually bound to evaluate agency effectiveness

What is the Quote-to-Bind Ratio?

300

This key financial metric determines real revenue generated after claims and expenses

What is Net Premiums Earned?

300

This department investigates losses and determines what benefits are payable under a policy

What is Claims?

400

The top construction classes at Builders

Trade Contractors, Light Commercial Builders, Residential Builders, Electricians, Remodelers

400

Financial reward program managed by Sales Operation

What is Profit Share?

400

This practice involves identifying underpenetrated geographic areas or market segments to increase distribution and market share

What is Territory Planning?

400

These factors are considered during rating by AM Best

What are Balance Sheet Strength, Operating Performance, and Business Profile?

400

This department manages premium payments, commissions, and financial records

What is Accounting?

500

The association that endorsed Builders' self-insurance fund in 1992

What is the Home Builders Association of Georgia?

500
Sales Ops process through which agencies are contracted to write with Builders' book

What is Agency Licensing?

500
When evaluating agency quality, a TSM measures this percentage of customers that renew rather than shop or cancel their policies

What is Retention Rate?

500

The underwriting metric that compares incurred losses to earned premiums

What is a Loss Ratio?

500

This department reviews a business's actual payroll, sales, and operations after a policy period to ensure the correct premium was charged

What is Premium Audit?