Building Bridges York Memo Recap

Self-awareness and self-care

100

What is self-awareness?

The ability to recognize your own thoughts, emotions, triggers, strengths, and limits.

200

What is Mental Health

Our ability to think, feel, cope, and relate to others

300

What is Peer Support?

A supportive relationship between individuals who have lived experience with mental health challenges.

400

What is the power of Vulnerability In Peer Support

• Vulnerability shows “I’m human too,” which strengthens community.
• Sharing lived experience mindfully can validate others’ experiences.

500

What are the Self-Care Types? 

• Physical: sleep, movement, nutrition
• Emotional: talking to someone, expressing feelings
• Social: connecting with community, setting boundaries
• Spiritual: meditation, cultural practices, nature
• Practical: routine, organization, financial wellness

Intentional Listening and Sharing

100

What Is Empathy?

understanding someone else’s feelings

200

What is Intentional Listening? 

Intentional listening means your goal is to understand the other person, not to win or be right.

300

What are the Key Nonverbal Signals

Facial Expression, Eye Contact, Posture and Tone of Voice 

400

What is the Formula for Intentional Sharing? 

When ___ happened, I felt ___ because I needed ___.

500

What are The Five Love Languages

• Words of Affirmation: ‘Good job,’ encouragement, appreciation
• Quality Time: giving full attention, hanging out
• Acts of Service: helping without being asked
• Gifts: thoughtful items, not expensive things
• Physical Touch: high-fives, hugs — only when appropriate and welcomed

Leadership And Empathy

100

What is vulnerability?

- Vulnerability is about being honest about thoughts, feelings, and challenges 

- Embracing vulnerability involves sharing personal feelings, talking about mistakes, and being honest about your needs

200

what is Leadership vs mentorship 

• Leadership (influencing the group, setting the tone)

• Mentorship (guiding and supporting individuals)

Conflict Resolution

100

What Is Conflict?

Conflict happens when people have different needs, values, expectations, or perspectives. It can involve emotions like frustration, disappointment, or anger.

200

What is Conflict Resolutions

Conflict resolution is about how we respond when there is tension, disagreement, or unmet needs and learning when different approaches are helpful, and building skills to navigate conflict in ways that reduce harm and support healthier relationships.

300

What is Conflict vs. Harm

Conflict involves disagreement or tension, while harm involves actions that cause emotional or physical damage

500

What are conflict styles?

Avoiding involves stepping away from conflict, delaying discussion, or minimizing disagreement.

Competing involves asserting one’s position strongly and prioritizing one’s own needs or goals

Accommodating prioritizes the other person’s needs over one’s own. This can help preserve harmony and reduce tension, especially when the relationship is highly valued.

Compromising involves each person giving up something to reach a middle ground. 

Collaborating focuses on working together to understand everyone’s needs and find solutions that address them as much as possible