Self-awareness and self-care
Intentional Listening and Sharing
Leadership And Empathy
Conflict Resolution
100

What is self-awareness?

The ability to recognize your own thoughts, emotions, triggers, strengths, and limits.

100

What Is Empathy?

understanding someone else’s feelings

100

What is vulnerability?

- Vulnerability is about being honest about thoughts, feelings, and challenges 

- Embracing vulnerability involves sharing personal feelings, talking about mistakes, and being honest about your needs

100

What Is Conflict?

Conflict happens when people have different needs, values, expectations, or perspectives. It can involve emotions like frustration, disappointment, or anger.

200

What is Mental Health?

Our ability to think, feel, cope, and relate to others

200

what does it mean to be Intentional Listening? 

Intentional listening means your goal is to understand the other person, not to win or be right.

200

what is Leadership vs mentorship 

  • Leadership (influencing the group, setting the tone)

  • Mentorship (guiding and supporting individuals)

200

What is Conflict Resolutions

Conflict resolution is how we respond to tension, disagreements, or unmet needs

300

What is Peer Support?

A supportive relationship between individuals who have lived experience with mental health challenges.

300

What are the Nonverbal Signals

Facial Expression, Eye Contact, Posture and Tone of Voice 

300

Leadership vs Mentorship?

Individual Focus vs Group Focus

“I’ve Got You” vs “Follow Me”

Vision vs Growth

Leadership: Group Focus, “Follow Me”, Vision 

Mentorship: Growth, “I’ve Got You”, Individual Focus

300

What is Conflict vs. Harm

Conflict involves disagreement or tension, while harm involves actions that cause emotional or physical damage

400

Why is Vulnerability important in Peer Support?

  • Vulnerability shows “I’m human too,” which strengthens community.
  • Sharing lived experience mindfully can validate others’ experiences.
400

What is the Formula for Intentional Sharing? 

Hint: It is a phrase you use when you are trying to explain the impact of a situation without sounding like an attack 

When ___ happened, I felt ___ because I needed ___.

400

What makes Empathy a Leadership Skill?

  • Strengthens teams
  • Builds loyalty and trust
  • People feel valued
  • Increases engagement
  • Fosters growth
  • Open communication
400

What are conflict styles?

Avoiding: Ignoring the conflict or hoping it goes away

Competing: Trying to “win” the conflict

Accommodating: Putting others’ needs before your own.

Compromising: involves meeting in the middle

Collaborating: focuses on working together to find a solution

500

What are some Self-Care Types? 

  • Physical: sleep, movement, nutrition
  • Emotional: talking to someone, expressing feelings
  • Social: connecting with community, setting boundaries
  • Spiritual: meditation, cultural practices, nature
  • Practical: routine, organization, financial wellness
500

What are The Five Love Languages

  • Words of Affirmation: ‘Good job,’ encouragement, appreciation
  • Quality Time: giving full attention, hanging out
  • Acts of Service: helping without being asked
  • Gifts: thoughtful items, not expensive things
  • Physical Touch: high-fives, hugs — only when appropriate and welcomed