Types of Relationships
Public & Private
Communication
Making Decisions
Positive Relationships at Work
100
Significant relationship between two people that is based on caring, trust, and consideration
Close friends and family
100
What is a public question you could ask a co-worker?
Answers vary. Examples: weather, sports, TV shows, etc.
100
a communicator that has the inability or unwillingness to express thoughts and feelings
Shy, passive, non-agressive
100
Give an example of an easy decision that you make everyday.
Answers vary. Examples: what to eat for breakfast, what to wear, accesseries, etc.
100
Describe the difference between co-workers and friends.
Co-workers are people we work with everyday. We are friendly to co-workers. We can smile and wave or fist bump and talk about public topics in public places. Friends are those that we spend time with outside of work and can be like family. We can hug friends and talk about private things in private places.
200
Someone you just met
Casual or Acquaintance
200
What kind of place is this
Public
200
A communicator that try to get their way through bullying and intimidation
Aggressive or bossy
200
Give an example of a difficult decision that you have made or will need to make in the future.
Answers vary. Examples: Job, Where to live, dating, etc.
200
Demonstrate ways to interact with customers or guests.
Say, "hello!" Smile, wave, ask "How can I help you?" We do not hug these people.
300
People in your life that help support and protect you
Helping Professional
300
What kind of place is this:
Private
300
a communicator that expresses thoughts and feelings clearly and directly, but without hurting others
Speaking Up or Assertive
300
Act out step one of the decision making process.
Intern will take a deep breath.
300
What are some questions you can ask co-workers to be friendly?
Answers vary. Examples:
How was your weekend?
Did you watch the game?
Ask if they need help on a work project.
400
People you see on public transportation or at a grocery store
Strangers or People You Don't Know
400
What type of place should you be in if you need to discuss a problem or a medical concern?
A private place with a Helping professional: teacher, skills trainer, doctor or nurse
400
You order a salad with no onions. When the server brings your food, you notice your salad has onion rings. How should you respond using the "Speaking Up" communication style?
Answers will vary. Example: "Excuse me, Sir. I ordered my salad with no onions, but there are onions on it. Is it possible to have it remade? Thank you very much."
400
What is a consequnce of making a decision?
The result or outcome: good or bad
400
A good rule for interacting with co-workers is to ask _______ questions and when they ask you a question, answer in ______sentences. You can high five them, shake their hands, or fist bump. Activity Three: Practice Being Friendl
Two, 1-2
500
People you see in your work environment
Co-workers or Customers
500
When both parties freely agree or say yes with no pressure or force
Consent
500
Having your words match your _________ helps people understand you better.
Body Language
500
Can you list 4 of the 7 steps to make a decision?
Step 1: Relax and breathe.
Step 2: Positive self-talk for confidence
Step 3: Define the problem
Step 4: List possible solutions
Step5: List pros/cons or consequences
Step 6: Think about what is important to you
Step 7: Make the decision
500
Explain the 10-5 rule
At 10 feet away you smile and nod, at 5 feet away you give a simple greeting.