Stockton
When does Stockton have free bulks?
February 1-October 31
All bulks must be cancelled at least 48 hours in advance
True
What day should you enter an RCN/Non Chargeable recovery?
Next business day
These area offers only Chargeable blk pu
Washoe, Reno, Sparks
What is the process if a bulk is missed due to WM error?
What days does Stockton not have bulks?
Monday, Friday, Saturday, Sunday
If a customer missed their bulk appt, they can still use it another time.
False
How many cubic yards are free in Hayward Incorporated?
2 Cubic Yards
What area can you not schedule a bulk on the 1st Monday of the month?
West Sacramento
Drivers have until what time to pick up bulk pick ups?
6pm
What happens if a customer puts out more than 10 yards of material?
Bulk Pickups are offered in all areas
False
What SOS are you required to put overage authorization on the ticket?
These area offers only Chargeable bulk pick up.
Washoe County, Reno, Sparks
Where does a bulk pick up need to be placed for service?
Curbside
How far in advance does a bulk need to be scheduled?
2 weeks
Nevada County offers bulk
False
What items are never allowed in a bulk pick up?
Glass, treadmills, pool tables
What day does Winters offer bulky?
1st Monday of the month
What is the process to cancel a bulk pickup
Ask a Lead/Sup to email Dispatch to void the bulk ticket as long as they are calling within cancellation policy timeline (prior to 48 hrs of their appointment)
What item must have a certified sticker showing that freon has been removed?
Refrigerator
Hayward bulk are take all for overages
True
What do you need to go over when scheduling a bulk pickup?
Acceptable/Unacceptable items, set out time, overage costs, & cancellation policy
What area does not service bulks on Mon or Friday
Stockton
What are the 2 service codes for a bulky ticket?
BLR & BSL