History
History
Safety
Fry
Host
100

How many burgers did we sell on the first day? 

57

100

Who are the founders on In N Out?

Harry and Esther Snyder

100

What is the proper way to dice potatoes? 

2 hand method 

100

What type of oil do we use?

Sunflower Seed Oil 

100

What are the 3 E’s? 

Enter, eat, exit 

200

What did the original In n out sign say? 

In N Out Hamburgers No delay 

200

In n out is known for Californias first 

Drive thru 

200

When must we use step ladder?

When we can reach it standing on our feet

200

What are 4 ways to increase fry sales?

Ask, consistently serve a hot fry, consistently serve a proper portion fry, consistently serve a properly cooked fry 

200

What is In N Outs golden rule? 

1.The customer is always right.

2. And if by chance the customer makes a mistake, refer back to rule number one. 

300

What was the first symbol or logo on our cups? 

Hearts 

300

What 8 states are we in?

California, Nevada, Utah, Texas, Arizona, Colorado, Oregon, Idaho 

300

When must you wear two cut gloves 

When cleaning any slicer 

300

What harms the oil? 

Water, Age, Salt/Food particles, Heat 

300

What are the 4 never’s ? 

Never Argue with customer, Never put the customer on the defensive, Never make excuses, Never make a big deal 

400

What is the oldest store still standing that hasn’t been remolded?

Store 5 Pasadena 
400

What soda did Dr Pepper replace?

Orange Fanta 

400

What is the ppm for the sanitizer, and how do you check it? 

200, use sanitizer strips 

400

What is special about the potatoes we use?

They are specific for frying 

400

What does H.E.A.R.T stand for? 

Hear, Empathize, Apologize(if necessary), Redirect, Thank customer 

500

What was the original color of our lemonade? 

Yellow 

500

What was the original lap mat made of? 

Brown Wax Paper 

500

What are the two type of first extinguishers in every store, and what are they used for? 

The silver, Category K, extinguisher is specially used for oil and grease fires. The red extinguisher is for other types of fires

500

What are the 4 ways to handle sugar frys? 

Cook longer, use warm water, lower temperature, change water more often 

500

What is the most important part of your uniform? 

Smile