What must you do before entering the walk in cooler?
Take off your gloves
Present it to them
How far into the fry cycle do you shake the french fries?
30 seconds
How often do you fill out the SOS tracking sheet
After each day part
Between what hours can REV visit your store?
6:30am-8pm
What is the minimum temperature for the hand washing sink?
100 degrees
How long after a guest arrives in drive through or lobby must you greet them?
5 seconds
From start to finish, tell me the Whopper build
Mark wrapper, toast buns, mayo, pickles, lettuce, tomato on top bun, meat patty on bottom, place in Hopper, ketchup, onions.
What needs to be posted on the Command Station?
SOS tracker, position guide, rush ready checklist, daily cleaning planner, 30 minute sales
In what solution do you clean soda nozzles?
Hot soapy water
How do you store the ice bucket and scoop?
Bucket upside down and scoop in designated pan or hung on hook in ice machine
What must the expediter ask when handing out food?
How full can you fill the french fry basket?
3/4
What must a team member come to work wearing each shift?
WHOPPER shirt, hat, black leather non-slip shoes, black socks, black pants and black plain belt (if pants have belt loop
How far away must you keep chemicals from food and paper?
12 inches
How often do you wash, rinse and sanitize your smallwares?
Every 4 hours
What must you do when a guest is leaving?
Provide a warm parting phrase
How are the red tongs stored?
In a pan with a 4 hour hold time
When must a manager wear a hat?
If on a station for more than 15 minutes
What is the required concentration for sanitizer solution?
150-400 PPM
What must you do when bringing produce from the cooler to the boards?
Change the label
What does BLAST stand for? What is it used for?
Believe, Listen, Apologize, Satisfy, Thank
Guest complaints
What do you do when a PHU button is flashing red?
Discard the product
How often is the positioning guide filled out?
How long do you submerge a dish in the sanitizing solution in the 3 comp sink?
60 seconds