Food Safety
Guest Service
Food Quality
Shift Management
Bonus
100

What must you do before entering the walk in cooler?

Take off your gloves

100
How should you give a lobby guest their order?

Present it to them

100

How far into the fry cycle do you shake the french fries?

30 seconds

100

How often do you fill out the SOS tracking sheet

After each day part

100

Between what hours can REV visit your store?

6:30am-8pm

200

What is the minimum temperature for the hand washing sink?

100 degrees

200

How long after a guest arrives in drive through or lobby must you greet them?

5 seconds

200

From start to finish, tell me the Whopper build

Mark wrapper, toast buns, mayo, pickles, lettuce, tomato on top bun, meat patty on bottom, place in Hopper, ketchup, onions.  

200

What needs to be posted on the Command Station?

SOS tracker, position guide, rush ready checklist, daily cleaning planner, 30 minute sales

200

In what solution do you clean soda nozzles?

Hot soapy water

300

How do you store the ice bucket and scoop?

Bucket upside down and scoop in designated pan or hung on hook in ice machine

300

What must the expediter ask when handing out food?

If they require any additional condiments
300

How full can you fill the french fry basket?

3/4

300

What must a team member come to work wearing each shift?

WHOPPER shirt, hat, black leather non-slip shoes, black socks, black pants and black plain belt (if pants have belt loop

300

How far away must you keep chemicals from food and paper?

12 inches

400

How often do you wash, rinse and sanitize your smallwares?

Every 4 hours

400

What must you do when a guest is leaving?

Provide a warm parting phrase

400

How are the red tongs stored?

In a pan with a 4 hour hold time

400

When must a manager wear a hat?

If on a station for more than 15 minutes

400

What is the required concentration for sanitizer solution?

150-400 PPM

500

What must you do when bringing produce from the cooler to the boards?

Change the label

500

What does BLAST stand for?  What is it used for?

Believe, Listen, Apologize, Satisfy, Thank

Guest complaints

500

What do you do when a PHU button is flashing red?

Discard the product

500

How often is the positioning guide filled out?

Once a shift
500

How long do you submerge a dish in the sanitizing solution in the 3 comp sink?

60 seconds