On-Ice & Lessons
What is Halfway day
The meeting with parents/guardians at the middle lesson of each set for the last 5 minutes of class.
In the case of an emergency evacuation, should skaters take off their skates before exiting the building?
No. Leave the building immediately, while following the emergency evacuation protocol.
Where should you store participant progress cards that you are given by the participant during a lesson set?
Bonus: Why is it important that you don't lose them?
Bins provided by the Recreation Leader.
*These are sentimental keepsakes for some participants and it can be upsetting if they are damaged or lost. It can also provide valuable insights for future instructors!
Who is responsible for finding shift coverage when you request time off?
Your Recreation Leader.
If you know you need time off, please notify your Recreation Leader far in advance, so they have time to find coverage.
What slogan should you remember after you have performed fist aid?
When in doubt, fill it out!
On the 1st day, if all of your participants are not there, how long should you wait to go on the ice/start your lesson?
No longer than 5 minutes.
What do you do if you are missing a child during lessons?
Contact your Recreation Leader immediately and they will initiate the protocol to find the child
Where can you wear City of Burnaby staff apparel?
ONLY when you are working.
Who will let you know when your shift coverage request has been approved?
Your Recreation Leader.
Where should you put your phone during work hours?
Cell phones should be left in your bags during your shift, including time during the ice clean. If you need it for an emergency, let your Recreation Leader know.
What levels don't participate in warm-ups?
*Hint: there are 4*
Parent & Tot, Intro to Gliders, Gliders 1 and Blades 1
How to do you know if there is an ammonia leak in the building?
When writing progress card comments, what is the sandwich method?
The sandwich method is feedback approach in which you provide feedback in the following format:
(1) Positive comment
(2) Constructive feedback & how to improve
(3) End it on a positive/encouraging note!
If you are sick and unable to make your shift, who should you contact?
You need to CALL your Recreation Leader and speak with them. Do not leave a message, text or email.
What breed of dog does Riley Kada-Wong have?
Bernedoodle(Kuma)!
Should you mark late participants with a "check"?
Who should you contact if your Recreation Leader is unavailable during a first aid?
Who fills out your timesheet and ensures you get paid?
YOU! All CSI staff are expected to fill out their own instructor invoice.
During snowfall, when are you expected to show up to a shift?
Typically, the closure of the facility does not occur as long as public transit is available.
You are expected to show up to shift even during snowfall, unless the Director of Parks, Recreation and Cultural Services has decided to close the facility.
Contact your Recreation Leader if you are unsure or are running late.
What color pants are you allowed to wear during your shift?
Black, navy or grey athletic pants. NO sweatpants or jeans.
How do you set the buzzer at the beginning of each lesson?
SET...TIME...3...5...0...0...YES- then turn it on
Where is the MUSTER station at BCSC & BLA
The parking lot outside of the main entrance
When filling out your invoice, what is the Bill Copeland lessons cost center number?
873200040
How many sub shifts are you allowed to have per set?
2
This helps maintain consistency with skating lesson participants!
What is the intention of CODE 99?
*Right answers only*
Use CODE 99 to present non-confrontational strength and support for staff